Bank Project Worker

Sanctuary Supported Living; West Wick; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading support organization in West Wick is looking for enthusiastic individuals to provide vital support for customers facing homelessness. The role involves assisting customers to maximize their potential towards independence while maintaining their dignity. Candidates should bring experience in similar fields and have NVQ3 in Health and Social Care, or be willing to obtain it. Join a team that values inclusivity and provides ongoing development opportunities.

Benefits

A variety of online discounts and rewards from major retailers

Health and well-being plans

A wide range of learning and development opportunities

Qualifications

• Experience supporting customers facing homelessness.
• Strong team player with initiative.
• Excellent organisational skills.

Responsibilities

• Support customers towards independence.
• Manage customer queries effectively.
• Promote mental health and well-being.

Skills

Experience of working with adults who have experienced homelessness

Enthusiastic and flexible with a strong “can-do” attitude

Ability to work as part of a team and on own initiative

Strong organisational skills

Functional literacy and numeracy

Ability to react quickly to changing priorities

NVQ3 in Health and Social Care

Education

NVQ3 in Health and Social Care or willingness to work towards

Job description

The role

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
• Being a first point of call to receive and direct all customer and customer queries
• Supporting progress towards independence in managing positive mental health
• Offering one-to-one support as required
• Promoting safety by undertaking risk assessments and reviewing customers’ needs
• Regularly assessing the needs of customers, writing, and updating support plans
• Developing professional relationships with customers, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained
• Delivery of small group activities to promote recovery and well-being

Skills and experiences

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

Are you ready to be your best?

Benefits

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Job Reference: 227005

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.