Bank Medical Secretary

Spire Healthcare Ltd; Nottingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading private healthcare provider in Nottingham is seeking a Medical Secretary to join their bank team. The role includes providing secretarial support to consultants, managing patient queries, and ensuring confidentiality. Candidates should have a Medical Secretarial Diploma and a strong background in secretarial duties, with a focus on customer service. Competitive rates and flexible working conditions are offered, along with opportunities for training and progression.

Benefits

Access to Spire Healthcare pension

Free uniform

Free onsite car park

Training and progression opportunities

Discounts via Blue Light Card

Qualifications

• Experience in a similar role with a track record of successful delivery.
• Demonstrable literacy and numeracy skills.
• Ability to manage outpatient bookings and maintain confidentiality.

Responsibilities

• Provide proficient secretarial service to consultants.
• Liaise with patients regarding queries and admissions.
• Manage Consultants' records and filing.

Skills

Medical terminology

Customer service

Secretarial skills

Education

RSA Standard or Medical Secretarial Diploma

Good standard of secondary education

Job description

Spire Nottingham Hospital has an exciting opportunity for Medical Secretary to join the bank team.

Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.

Duties and responsibilities

To provide a proficient and professional medical service to consultants, providing cover as and when required to other members of the department. Acting as point of contact for patient enquiries, offering outstanding customer service at all times.

• Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
• Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner
• Liaising with insurance companies and other external agencies, as appropriate
• Production of medical letters, operation/clinic notes and discharge summaries.
• Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date
• Developing good working relationships with consultants, administration teams, nursing staff and any other departments
• Manage outpatient bookings, where required, ensuring the appointments process runs smoothly
• Manage Consultants' records and filing
• Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
• To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• To present a professional, smart image at all times, ensuring adherence to hospital uniform policy
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Who we\'re looking for

• RSA Standard or Medical Secretarial Diploma
• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties
• Good understanding of medical terminology
• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You'
• Wellbeing Centre access via 'Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire\'s specialist Resourcing Team

Our Values

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Succeeding and celebrating together

We commit to our employees\' well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it\'s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

For us, it\'s more than just treating patients; it\'s about looking after people.