Bank Materials Management Operative

CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST; City of Westminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in central London is seeking a Materials Management Operative to manage goods receipting and distribution. This role involves interacting with ward and service managers, supporting inventory management, and ensuring customer satisfaction through effective service. Ideal candidates will have a strong customer service ethos, be physically fit, and be able to work collaboratively in a team environment. Flexible working options and comprehensive induction are among the benefits offered.

Benefits

Comprehensive induction

Car lease scheme

Flexible working options

Annual travel card loan

Training and development support

Qualifications

• Strong customer service work ethic and a commitment to being proactive.
• Ability to manage inventory in line with clinical activity.
• Physical fitness to handle deliveries and stock.

Responsibilities

• Receipting and distributing all goods ordered.
• Reviewing stock levels and managing inventory.
• Assisting customers during goods inspection and requisition fulfilment.

Job description

Materials Management Operative

The Materials Management Operative is a customer‑facing role requiring a strong customer service work ethic and a commitment to being proactive and positive. The role involves working in a team, operating the Trust's goods in‑wards / out‑wards system to deliver goods to wards and departments, assisting customers who come to the Main Stores, checking goods received against delivery documents, and picking and packing supplies in line with requisitions from services within the Trust. The post holder must be physically fit.

Core responsibilities include:

• Receipting and distribution of all goods ordered.
• Reviewing stock levels and managing inventory in line with clinical activity, scanning, ordering and putting away stock as per the schedule.
• Providing assistance to customers during goods inspection and requisition fulfilment.
• Collaborating with ward and service managers, procurement specialists, contracts and accounts teams, and external suppliers and logistics partners.

The role requires daily contact with ward and service managers and staff within the hospital, including Procurement – Clinical Specialists, Contracts Team, Customer Services Divisional team engagement, Ward review meetings, Health & Safety, Finance – e‑Financials Systems Team, Accounts Payable, Facilities, Estates and external NHS logistics teams. The post holder will also liaise with suppliers (including couriers) and other public services.

About CLCH

Welcome to Central London Community Healthcare (CLCH). We proudly serve across 14 vibrant London boroughs—Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston—as well as Hertfordshire. Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, CLCH is committed to fostering an inclusive environment that values fairness, kindness, and inclusion.

Equality and Diversity

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you. Learn more about our equal opportunities policy on our website: equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Benefits

• A comprehensive induction into the community service followed by a local induction to introduce you to the role.
• Car lease scheme.
• Flexible working options.
• Annual travel card loan.
• Training, support and development in your career.

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits