Bank Imaging Receptionist

TN United Kingdom; Bristol; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider in Bristol is seeking a Bank Receptionist for their Imaging team. The role involves welcoming and registering patients, providing administrative support, and ensuring a professional and caring environment. Ideal candidates will have previous receptionist experience and excellent communication skills, with opportunities for training and progression.

Benefits

Free onsite parking

Access to Spire Healthcare pension

Free uniform

Free DBS check

Opportunities for further training and progression

Qualifications

• Experience in a customer service environment.
• Good basic PC skills, including Word, Excel, and Outlook.
• A high degree of accuracy in administration.

Responsibilities

• Welcoming and registering patients, ensuring accurate information collection.
• Handling cash and managing the hospital switchboard efficiently.
• Performing various clerical duties and ensuring compliance with NHS processes.

Skills

Communication

Customer Service

Accuracy

PC Skills

Education

Previous receptionist experience or equivalent

Job description

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Bank Receptionist - Imaging | Customer Service, Administration | Bank | Bristol | Free Parking

Spire Bristol Hospital is currently looking to recruit a Receptionist to join our Imaging team in a bank capacity. The role involves welcoming patients politely and courteously, registering and directing patients, consultants, and hospital teams in a proactive, warm, professional, and caring manner to provide confidence and exceed customer expectations. You will provide an accurate, efficient administrative service within the hospital, operating within established Spire policies and procedures.

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants, and hospital teams as required, in a warm, professional, and caring manner to instill confidence.
• Ensuring compliance with NHS forms and processes.
• Handling cash strictly within the parameters of the ‘Handling Cash Policy’.
• Discharging patients onto the computer system, ensuring the accuracy of all information.
• Managing the hospital switchboard professionally and efficiently, responding to all calls and enquiries promptly.
• Performing various clerical duties, including checking bed status reports, ordering and distributing newspapers, issuing visitor badges, and booking taxis.

Who we're looking for

• A personable individual capable of working on their own initiative and as part of a team.
• Good basic PC skills, including Word, Excel, and Outlook.
• A high degree of accuracy in administration.
• Excellent communication skills at all levels.
• Experience in a customer service environment.
• Experience with information management systems.
• Previous receptionist experience or equivalent is essential.

Working Hours

This is a bank role. Departmental hours are between 7am - 8pm, including weekend shifts. Bank colleagues are paid weekly and offered competitive rates. Benefits include free onsite parking, access to Spire Healthcare pension, free uniform, free DBS check, full induction with mandatory training updates, and opportunities for further training and progression into permanent roles. You will receive support and guidance from Spire’s specialist Resourcing Team throughout your recruitment journey.