Bank Hospitality Assistant (Village)

St Monica Trust; England; On-site; GBP 18,000 - 22,000; Full time

Job summary

A community service organization in the United Kingdom is seeking Hospitality Assistants to provide a welcoming food and drink service in a café for residents and customers. Key responsibilities include creating a friendly atmosphere, serving food and beverages, and maintaining cleanliness and hygiene. Essential qualifications include knowledge of food hygiene practices and health and safety principles, while barista training and experience in a café or restaurant are desirable.

Qualifications

• Knowledge and experience of good food hygiene practices.
• Knowledge of health and safety principles.
• Good standard of general education.

Responsibilities

• Create a welcoming environment for residents and customers.
• Provide café/barista service in the village restaurants.
• Serve customers using the EPOS system.
• Maintain cleanliness and hygiene after food service.
• Safely close down the kitchen at the end of the day.

Skills

Customer service

Food hygiene practices

Health and safety principles

Education

General education

Barista certification

Food hygiene qualification level 2

NVQ level 1 Catering/Food Service

Job description

The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents / customers in our village cafe.

Bank Hours

Key Results

Summary responsibilities / outcomes

All Hospitality Assistants

• Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks. Builds a rapport with residents.
• Provides a café / barista service in the village restaurants.
• Serves customers using the EPOS.
• Responsible for day-to-day cleanliness, hygiene and washing up after a food service.
• Safely closes down the kitchen at the end of the day in line with protocols in preparation for the next day. Removes waste.

Other Skills and Qualifications

Essential

• Knowledge and experience of good food hygiene practices
• Knowledge of health and safety principles
• Good standard of general education

Desirable

• Barista trained
• Food hygiene qualification level 2
• Diploma (or NVQ) level 1 Catering / Food Service or equivalent
• Experience working in a busy café / restaurant environment
• Experience of working with older people

Experience using an EPOS