Bank Hospice Community Carer/HCA

NHS Jobs; Dacorum; On-site; GBP 22,000 - 28,000; Full time

Job summary

East of England Community Health & Care NHS Trust seeks compassionate care professionals to support patients within our hospice environment. The role emphasizes empathetic communication, patient confidentiality and safeguarding, with a collaborative approach across the Hospice team to ensure dignity and comfort for patients.

You will work within guidelines, be flexible to changing needs, and participate in ongoing training and development to deliver high-quality care in a sensitive setting.

Qualifications

• Experience in care essential.
• Enhanced DBS check.
• Right to work in the UK essential.
• Empathetic with excellent communication skills; listen and respond sensitively.
• May care for patients at end of life.
• Ability to escalate issues when necessary.
• Work collaboratively with Hospice and RPCS.
• Health & Safety and safeguarding adherence.

Responsibilities

• Provide compassionate care to patients within the Hospice setting.
• Maintain confidentiality and safeguarding principles.
• Work without daily supervision within broad procedural guidelines.
• Collaborate with clinical colleagues and wider Hospice team.
• Respond sensitively to patient needs and escalate when required.

Skills

Compassionate, patient and respectful

Strong communication and interpersonal

Flexible and adaptable

Reliable and punctual

Confidentiality and safeguarding

Willingness for training & development

Empathy in end-of-life care

Escalation of issues

Collaborative team player

Analytical thinking

Job description

Qualifications, Skills, Experience, Knowledge & Approach Compassionate, patient and respectful approach. Strong communication and interpersonal skills. Ability to work flexibly and adapt to changing needs. Reliable and punctual with good time management. Understanding confidentiality and safeguarding principles, adhering to organizational policies. Willingness to undertake training and continuous professional development. To undertake duties without direct daily supervision working within broad procedural guidelines. Requirements Previous experience in care essential. Enhanced DBS check. Right to work in the UK essential. You will be empathetic with excellent communication skills; able to listen and respond in a sensitive and appropriate manner. You will be sensitive in your approach and may be required to care for patients wi who are at the end of their life. Ability to escalate issues where necessary. You can work closely, in a collaborative environment, with all team members and the wider Hospice to achieve our objectives. You show resilience when faced with complex and emotionally challenging situations. You see the potential in others and understand the impact of their actions on colleagues. Care certificate desirable Car driver essential Internal & External Contacts You will be a team player, able to work well with people at all levels of the Hospice including Clinical colleagues and staff of other services. Decision Making Analytical thinker ability to analyse data. Strong problem solver. Operate effective and efficient working relationships with others at all times. Mental and Physical Consideration. Working Conditions & Environment Commitment to the aims and ethos of The Hospice, Care for Good and the RPCS. Continually strive to improve the business. Ability to work alone with guidance and support from the care at home manager. To be able to take the initiative in assuring the dignity, comfort and care of patients or clients. Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training To work safely within the lone worker policy. Safeguarding Act in a manner at all times to safeguard the interests of individual patients or clients and their families and justify public trust and confidence in the Hospice of St Francis, Care for Good and the RPCS.

East of England Community Health & Care NHS Trust