Bank Healthcare Support Worker

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 25,000 - 27,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust is seeking a Bank Healthcare Support Worker (HCSW) to join our flexible Temporary Staffing Bank. Staff on bank work zero-hours agreements and can pick shifts across Dorset County Hospital, ensuring safe staffing levels and patient care.

Wards across the hospital may require cover, with day and night duties available. Applicants with care experience and strong communication skills are encouraged; on-the-job training and a full care certificate induction

Qualifications

• Has experience in care or health settings and can communicate clearly.
• Able to follow instructions from senior staff and work as part of a team.
• Maintains accurate documentation and basic hygiene practices.

Responsibilities

• Provide personal care as part of a multidisciplinary team.
• Be flexible to work across wards and shifts (day and night).
• Undergo on-the-job training and NHS care certificate induction.

Skills

Clear communication

Teamwork

Follow instructions

IT literacy

Courteous and respectful

Self-motivation

Education

Secondary education incl English & Maths Level 2

Level 2 Healthcare Certificate (or willing to complete)

Job description

Dorset County Hospital NHS Foundation Trust

Bank Healthcare Support Worker

The closing date is 19 November 2026

Are you a caring individual looking for a new flexible working life? Do you have the passion and skills to support across Dorset County Hospital at short notice? Our Temporary Staffing Bank needs you!

We are looking to grow our team of Bank Health Care Support Worker (HCSW's). Working on our bank allows you the flexibility of a zero hours agreement, whilst allowing you to be part of one amazing team. We are looking for HCSW's who can commit to supporting our service and would be available to work several shifts a week. You will have a choice of preference when booking shifts but will need to be flexible and reallocated to meet the needs of the hospital and to support safe staffing levels.

• Band 2 to 3
• Bank agreement
• Various wards

A variety of shifts are available, covering both day and night duties in different wards and departments.

Please be aware that this role not currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.

Main duties of the job

The role of a Healthcare Support Worker provides personal care whilst working alongside a multidisciplinary team.

To excel in this role you will ideally:

• Have experience in Health Care
• Have excellent communication skills and be able to work as part of a team.
• Have an eye for detail and be able to maintain accurate documentation.
• Be flexible and willing to work across a variety of wards within DCHFT.

Those who are new to care with a genuine interest in a career with the NHS are encouraged to apply as we can give on the job training and a full care certificate induction will be provided.

Disclaimer: As a Bank Worker, the nature of your engagement will be seen as on a day-to-day basis. You are entitled to choose whether to accept engagements which will be offered to you. A statement does not constitute a contract of employment, nor is the Trust under any obligation to offer you any engagement or further engagement under these terms. The job description for this Bank role relates to the equivalent substantive position. Whilst engaged by the Trust you would be expected to operate within the requirements of the job description.

About us

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

Job responsibilities

At DCHFT, we pride ourselves on the care we provide for our patients. We work hard to create a fair, inclusive environment for everyone.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [e-mail] if you are unable to view or download the attachment.

For all our roles, we are looking for workers who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

• Evidence of Secondary Education including English and Maths up to Level 2 or equivalent
• Level 2 healthcare certificate (or willing to complete) or equivalent relevant experience.

SKILLS & ABILITIES

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feedback to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi- disciplinary team
• Able to work in a busy environment and manage own workload
• Be able to speak English as necessary to undertake the role

KNOWLEDGE & EXPERIENCE

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective communication and care giving
• Understanding of basic hygiene skills
• Knowledge of when to seek advice and refer to a registered care professional
• Able to listen to advice from colleagues, agree a plan of action and implement
• Understanding of the importance of the promotion of health and well-being
• Awareness of manual handling of patients, using lifting aids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset County Hospital NHS Foundation Trust

£25,272 to £27,476 a yearPro Rata Per Annum