Bank Healthcare Assistant - Manchester

HCA HEALTHCARE UK; Manchester; On-site; GBP 12,000 - 17,000; Full time

Job summary

HCA HEALTHCARE UK is seeking a Bank Healthcare Assistant to join the Outpatients Department at The Wilmslow Hospital in Cheshire. The role supports a diverse patient population across multiple specialties and provides essential clinical assistance during outpatient visits and procedures.

You'll work with consultants, nurses and multidisciplinary teams, performing patient observations, aiding with room preparation, and maintaining high standards of infection control and patient safety.

Qualifications

• NVQ Level 2 or 3 in Healthcare, Care Certificate, or equivalent healthcare experience.
• Experience as Healthcare Assistant in hospital/outpatient/clinic.
• Experience taking and recording patient observations.
• Strong communication and interpersonal skills.
• Ability to work in a multidisciplinary team.

Responsibilities

• Support patients attending outpatient clinics and procedures.
• Monitor and record observations including blood pressure, pulse, temperature, oxygen saturations and respiratory rate.
• Monitor and record blood glucose levels.
• Record ECGs.
• Chaperone patients and support dignity and wellbeing.
• Prepare clinic rooms and equipment.
• Support consultants, nurses and multidisciplinary team in patient care.
• Maintain accurate patient records and documentation.
• Ensure high standards of infection prevention and patient safety.

Skills

Strong communication

Interpersonal skills

Patient-focused approach

Education

NVQ Level 2 or 3 in Healthcare

Job description

We're looking for a Bank Healthcare Assistant to join our Outpatients Department at The Wilmslow Hospital, an Outstanding-rated hospital delivering exceptional patient care across Cheshire. The hospital supports over 10,000 outpatient appointments each year and provides rapid access to diagnostics, specialist consultations and treatment across a wide range of specialties.

As a Bank Healthcare Assistant in Outpatients, you'll work alongside leading consultants, nurses and multidisciplinary teams, supporting a diverse patient population across specialist services including Women's Health, Breast Care, Cardiology, Orthopaedics, Urology, ENT, Ophthalmology and Sports & Exercise Medicine.

This is a varied and patient-focused role where you'll support the clinical team in delivering high-quality care, assist with patient assessments and observations, help prepare patients for clinic appointments and procedures, and contribute to a smooth and positive patient experience throughout their outpatient journey.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.

What you'll do:

• Support patients attending outpatient clinics and procedures.
• Monitor and record observations including blood pressure, pulse, temperature, oxygen saturations and respiratory rate.
• Monitor and record blood glucose levels.
• Record ECGs.
• Undertake simple aseptic dressings and assist with the removal of sutures, clips and cannulas.
• Chaperone patients where appropriate and support patient dignity and wellbeing.
• Assist with preparing clinic rooms and equipment.
• Support consultants, nurses and the wider multidisciplinary team in the delivery of patient care.
• Maintain accurate patient records and documentation.
• Ensure high standards of infection prevention and patient safety are maintained.

Requirements:

• NVQ Level 2 or 3 in Healthcare, Care Certificate, or equivalent healthcare experience.
• Previous experience working as a Healthcare Assistant within a hospital, outpatient, clinic or acute healthcare setting.
• Experience taking and recording patient observations.
• Strong communication and interpersonal skills.
• A caring, compassionate and patient-focused approach.
• Ability to work effectively within a multidisciplinary team.
• Flexibility to work bank shifts as required.

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and Compassion: We treat people with kindness and compassion
• Honesty, Integrity and Fairness: We act with absolute honesty, integrity and fairness
• Loyalty, Respect and Dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable Adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.