Bank Crisis and Recovery Worker

Turning Point UK; Nottingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading health and social care provider is seeking a Crisis and Recovery Worker to support individuals in a mental health crisis setting. The role involves one-on-one support, developing risk management plans, and connecting individuals to community resources. Ideal candidates will have strong communication skills and experience in mental health work. The position offers 31 days of paid holiday and additional career development opportunities.

Benefits

31 days paid holiday, increasing with service

Career development opportunities

Comprehensive benefits package

Qualifications

• Knowledge and value base in mental health and related issues.
• Ability to deliver person-centred treatments and interventions.
• Capacity to handle challenging situations effectively and calmly.

Responsibilities

• Support individuals in addressing and de-escalating their crisis.
• Develop risk management and support plans for guests.
• Sign-post individuals to community-based support services.

Skills

Excellent verbal and written communication skills

Ability to build positive working relationships quickly

Experience in mental health work

Job description

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Haven House is mental health crisis service. We provide support for people experiencing a mental health crisis for a maximum of seven days. We work in partnership with the Enhanced Crisis and Home Treatment Teams across Nottinghamshire. Our aim is to support people to find ways to keep themselves safe and learn strategies for managing their distress in the longer term. We offer an alternative, comfortable and calm, environment to a psychiatric hospital setting for those who are able to benefit from a non-medical setting.

The service operates in the evening and at weekends. The service can support up to five people residentially and a further four using our drop in/digital services.

Role Responsibility

The main purpose of the role is to support the team to assist individuals to address and de‑escalate their immediate crisis experience in a safe and supportive setting.

You will work one‑to‑one with guests, developing risk management and support plans and gain a full understanding of their needs and concerns. You will help them to identify what additional support is required once they return home by sign‑posting them to community based support or services as required.

The Ideal Candidate

You will be able to demonstrate a good knowledge and value base in mental health and related issues. You will have excellent verbal and written communication skills with the ability to tailor the message to the audience.

We are looking for a Crisis and Recovery Worker who knows how to build positive working relationships in a short period of time. What is essential is that you have proven experience in mental health work. In return, you’ll be supported with training and career development opportunities.

You will be able to deliver a range of treatments and interventions in a person‑centred, non‑judgemental manner. You will have the ability to deal effectively and calmly with challenging situations.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not‑for‑profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31days’ paid holiday a year, increasing with each year of service up to 33days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.