Bank Children's Community Carer - Surrey

NHS; Guildford; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A health services provider in Guildford is seeking a Bank Children's Community Carer. You'll provide compassionate care to children with complex medical needs in their homes. Ideal candidates will have experience in child care and excellent communication skills. There are flexible shift options, substantial training opportunities, and a commitment to improving the lives of children and their families. Apply now to join a dedicated team making a difference.

Benefits

Flexible Shift Booking

Wagestream Access

Professional Growth

24/7 Well-being Support

Innovative Culture

Recognition & Engagement

Commitment to Excellence

Qualifications

• Minimum of 1 year experience working with children with complex health needs.
• Ability to participate in training of new staff in various settings.
• Willingness to work towards experienced to teach part of Competency Framework.

Responsibilities

• Provide safe, effective care to children in their homes and community.
• Recognise safeguarding concerns and follow appropriate procedures.
• Maintain competencies in specific clinical skills and emergency procedures.

Skills

Understanding of child care for complex needs

Excellent communication skills

Ability to teach and train new staff

Relating to children

Education

NVQ 3 in health or social care

GCSE in Maths and English

Job description

Bank Children's Community Carer - Surrey

Are you compassionate, dedicated, and looking to make a meaningful difference in the lives of children with complex medical needs?

HCRG Care Group is seeking a Bank Community Carer to assist in providing high‑quality care to children with complex medical needs within the community and in their own homes.

You’ll be supporting children and their families, ensuring they receive the care and attention they deserve in a comfortable, familiar environment.

In this role, you will be expected to maintain a flexible approach to your duties, as the responsibilities may adapt based on the evolving needs of the children.

If you are passionate about delivering compassionate, child‑centred care, we would love to hear from you.

Base: At HCRG Care Group, we are proud to be a flexible‑first employer. Our agile working approach allows our teams to thrive in a supportive and adaptable environment while delivering high‑quality care.

You will be based at one of our Surrey‑wide office hubs, working out in the community, with the flexibility of hybrid working to support your professional and personal needs.

Main duties of the job

• Provide safe, effective care to children in their homes and the community, as delegated by the Named Nurse.
• Recognise safeguarding concerns and follow appropriate procedures.
• Maintain competencies in specific clinical skills and be familiar with emergency procedures, including escalation and resuscitation when needed.
• Support children’s development in partnership with families and the team across various settings.
• Help maintain a safe, stimulating environment and record the child’s condition, taking appropriate action.
• Organise daily activities and attend training and supervision sessions.
• Complete the HCRG Care Certificate within 3 months (if required) and stay updated with relevant training.
• Follow infection control and health & safety policies, maintaining confidentiality at all times.
• Communicate effectively, especially in situations with communication barriers, and liaise with the child’s care team.
• Participate in team meetings, maintain accurate records, and support colleagues by sharing information and addressing concerns.

Schedule:

• 24/7 service with night shifts across the year, including weekends.

Please see attached job description for a full list of responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we may need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we would love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Job responsibilities

As a Bank Community Carer we value you and your wellbeing, offering a range of benefits to help you feel supported and appreciated:

Along with attractive hourly rates of pay, at HCRG Care Group you will benefit from:

• Flexible Shift Booking – Self‑book bank shifts and request time off up to six weeks in advance for a better work‑life balance.
• Wagestream Access – Track and access earned wages anytime, avoiding high‑interest loans or overdrafts.
• Professional Growth – Gain experience across various services, access free training, and join our Strive for Better professional network.
• 24/7 Well‑being Support – Free counselling, legal advice, financial guidance, and career coaching.
• Innovative Culture – Share ideas, apply for national funding, and contribute to service improvements.
• Recognition & Engagement – Nominate colleagues for awards and participate in executive Q&A sessions.
• Commitment to Excellence – Be part of a team with "Good" or "Outstanding" CQC‑rated services.

Ideal Candidate

Essential

• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families.
• Ability to participate in training of new staff in a variety of settings.
• Willingness to work towards experienced to teach part of Competency Framework.
• Excellent oral and written communication skills.
• Ability to relate to children.

Desirable

• NVQ 3 in health or social care or recognised nursery nurse qualification.
• GCSE in Maths and English.
• British Sign Language level 1.
• Makaton.
• Experience of relevant clinical procedures and technology dependency.
• Minimum of 1 yr experience working with children with complex health needs.
• Minimum of 1 yr working with children in another setting, e.g. nursery, respite service.

Other requirements: the successful applicant will need to be a car driver.

Please see attached Job Description for full Personal Specification.

Person Specification

General Requirements

• Click Apply for this job above to view the Job Description on our career site.
• Click Apply for this job above to view the Job Description on our career site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.