Bank Catering Assistant

NHS; Aberystwyth; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Aberystwyth seeks a catering assistant to ensure delivery of high-quality meals within patient areas. The role includes kitchen responsibilities, adhering to food safety standards, and interacting with patients. A good level of education and experience in hospitality and kitchen environments are preferred. Applicants should be literate and able to fulfill safety training requirements. The position offers a salary of £24,833 per annum.

Qualifications

• Basic Health & Safety training provided on the job.
• Experience in dealing with the public is essential.
• Experience in large-scale kitchen environments is preferred.

Responsibilities

• Support kitchen work including cleaning and food preparation.
• Assist with deliveries and check food safety regulations.
• Participate in the meal service for patients.

Skills

Literate and numerate

Basic Health & Safety knowledge

Food safety level 2 or equivalent

Experience in hospitality

Welsh Speaker (level 1)

Education

Good level of general education

NVQ 2

Welcome Host certification

Job description

The post-holder will be required to provide a catering and food service within all patient areas, in accordance with the agreed Catering and Nutritional Policy, as well as the Food Safety Regulations and Food Hygiene Regulations.

The post holder will be responsible along with others on a rostered basis to assist with the delivery of patient services, at ward and department level. The post holder may provide hospitality service to clinics and other areas.

Main duties of the job

In this role, you'll be supporting the catering service, helping to make sure patients, staff and visitors receive safe, high-quality meals every day. You'll be involved in all aspects of kitchen work, including general cleaning of floors, walls, work surfaces and equipment, following the agreed cleaning schedules. You'll also operate the dishwasher and take responsibility for washing larger items in the pan-wash area.

You'll help with basic food preparation such as vegetables, salads, sandwiches and simple finger foods. Daily, weekly and periodic cleaning tasks are part of the routine, and it's important to follow all colour-coding systems to maintain hygiene standards. Before each meal service, you'll help make sure there is enough cutlery, crockery, utensils and condiments so everything runs smoothly.

Part of the job involves receiving deliveries of food stores and cleaning materials, checking everything is correct and storing items safely in line with our operational policies. You'll also take part in the patient meal service using the conveyor belt system, making sure portion sizes are correct and that meals are accurate. You'll need to be aware of special dietary needs and ensure these requests are always followed.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 30/12/2025

Person Specification

Qualifications and Knowledge

• Literate and numerate
• Basic Health & Safety, COSHH, moving and handling (on the job training)
• Food safety level 2 or equivalent
• Good level of general education
• NVQ 2
• Welcome Host

Experience

• Experience in working in hospitality or kitchen environment
• Experience of dealing with the general public
• Experience in working in a large scale kitchen environment
• Welsh Speaker (level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,833 a yearper annum (pro rata if part time)