Bank Care Assistant

Crystal Care; Marchwood; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Full induction training programme

Paid breaks

Blue Light Card (funded)

Enhanced DBS check (funded)

Refer a Friend bonus

Uniform tunic provided

Pay Day Breakfast

Free meal on shift

Learning and career development

Supportive team environment

Job summary

Crystal Care Collection in the United Kingdom is seeking Bank Care Assistants to support residents with compassionate, person-centred care in a luxury home environment.

You will assist with personal care, meals and activities, promoting independence and dignity while building meaningful relationships with residents. Training will be provided, and a supportive team environment helps you thrive.

Qualifications

• Is kind, compassionate and genuinely enjoys helping others.
• Has excellent communication and teamwork skills.
• Is reliable, positive and able to work in a fast-paced environment.
• Can remain calm and professional under pressure.
• Is committed to delivering outstanding care and treating every resident with dignity and respect.

Responsibilities

• Deliver compassionate, person-centred care tailored to each resident's needs.
• Support residents with personal care, mobility, nutrition and hydration while promoting dignity and independence.
• Build meaningful relationships with residents, providing companionship and emotional support.
• Encourage residents to participate in activities and hobbies that enhance wellbeing.
• Monitor residents' wellbeing and promptly report concerns with accurate care records.
• Respect and maintain confidentiality of resident information at all times.
• Assist residents to attend appointments and outings as required.
• Maintain a clean, safe and welcoming environment, including light housekeeping and bedroom prep.
• Work collaboratively with colleagues to create a supportive and caring atmosphere.
• Comply with Health & Safety, COSHH, Infection Prevention & Control and related legislation.
• Undertake other duties as directed by the General Manager.

Skills

Caring

Communication

Teamwork

Reliability

Calm under pressure

Job description

Make Every Day Matter

Are you looking for a rewarding career where you can genuinely make a difference to people's lives?

At Crystal Care Collection, we're committed to creating luxury homes where residents receive exceptional care and our team members feel valued, supported and proud of the work they do.

We're looking for caring, compassionate and dedicated Bank Care Assistants to join our team and help our residents live with dignity, independence and happiness every day.

About the Role

As a Care Assistant, you'll provide high-quality physical, emotional and social support to our residents, helping them maintain their independence while ensuring they feel safe, respected and valued.

From assisting with personal care and meals to encouraging meaningful activities and companionship, you'll play an essential role in making every day special for the people who call our home their own.

No two days are the same, but every day is an opportunity to make a positive difference.

Key Responsibilities

• Deliver compassionate, person-centred care tailored to each resident's individual needs.
• Support residents with personal care, mobility, nutrition and hydration while promoting dignity and independence.
• Build meaningful relationships with residents, providing companionship and emotional support.
• Encourage and assist residents to participate in activities and hobbies that enhance their wellbeing.
• Monitor residents' physical and mental wellbeing, promptly reporting any concerns and maintaining accurate care records.
• Respect and maintain confidentiality of all resident information at all times.
• Support residents to attend appointments and outings where required.
• Help maintain a clean, safe and welcoming environment, including light housekeeping duties and assisting with bedroom preparation.
• Work collaboratively with colleagues to create a positive, supportive and caring atmosphere throughout the home.
• Comply with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation.
• Undertake any other duties appropriate to the role as directed by the General Manager.

About You

• Is kind, compassionate and genuinely enjoys helping others.
• Has excellent communication and teamwork skills.
• Is reliable, positive and able to work in a fast‑paced environment.
• Can remain calm and professional under pressure.
• Is committed to delivering outstanding care and treating every resident with dignity and respect.
• Previous care experience is desirable but not essential, as full training will be provided.

Available Shifts

• Earlies: 7:00am – 2:30pm
• Evenings: 2:30pm – 10:00pm
• Days: 8:00am – 8:00pm
• Nights: 8:00pm – 8:00am

Pay Rates

• Days: £13.79 per hour
• Nights: £14.31 per hour

What We Offer

• Full induction training programme
• Paid breaks
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing learning and career development opportunities
• A supportive team environment where you can thrive

If you're friendly, caring and passionate about making a real difference in the lives of others, we'd love to hear from you.

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.