Bank Admin Assistant

The Cinnamon Care Collection; North Mundham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care home group in North Mundham is seeking an Admin Assistant/Receptionist to support daily operations on a flexible basis. Responsibilities include welcoming visitors, handling telephone enquiries, and assisting with HR administration. The ideal candidate should possess strong customer service skills, IT literacy, and an excellent professional manner. This role promises a supportive environment where every detail is valued, offering a unique chance to contribute positively to the community.

Benefits

Company benefits

Supportive work environment

Qualifications

• Competent with the use of systems and IT.
• Previous telephone experience and professional manner.
• Excellent written and verbal English skills.

Responsibilities

• Welcome and greet visitors in a professional manner.
• Answer the telephone and respond to enquiries.
• Support the homes Administrator with HR-related duties.
• Assist with recruitment tasks like CV sifting.
• Organise internal meetings and manage requirements.
• Respond to emergency situations as needed.

Skills

Excellent customer service skills

IT literacy

Professional telephone manner

Good communication skills

Knowledge of general administration

Job description

Admin Assistant/Receptionist

£12.39 per hour plus company benefits

Bank Contract

A Top 20 Care Home Group 2025!

Awarded 'One of the UK's Best Companies to Work For'

Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.

We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and Ad Hoc sickness. Rotas are planned in advance so you will be given notice of days/weeks needing to be worked.

You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days/weeks you'll be needed to work.

In addition to reception duties you will provide additional administration support to theHomeAdministrator on a daily basis - predominantly HR related administration duties, althoughyou will also need to have agood knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification

• Excellent customer service skills
• IT literacy - competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English