Bank Admin Assistant

Cinnamon Care; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care home group in Greater London is seeking an Admin Assistant / Receptionist to cover annual leave and ad hoc sickness. The role requires excellent customer service skills, IT literacy, and good communication abilities. Responsibilities include managing reception duties, providing administration support to the Home Administrator, and assisting with recruitment tasks. The position is on a bank contract with a pay of £12.39 per hour plus company benefits, offering a flexible working schedule.

Benefits

Company benefits

Qualifications

• Strong IT experience with a focus on administrative tasks.
• Competent in handling HR-related administration duties.
• Excellent written and verbal communication in English.

Responsibilities

• Greet visitors professionally and manage reception duties.
• Provide daily administrative support to the home’s Administrator.
• Assist with recruitment tasks and maintain tidy reception area.

Skills

Excellent customer service skills

IT literacy

Good communication skills

Job description

Admin Assistant / Receptionist

£12.39 per hour plus company benefits

Bank Contract

A Top 20 Care Home Group 2025!

Awarded "One of the UKs Best Companies to Work For"

Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.

Overview

We are looking for an Administration Assistant / Receptionist to work on an 'as and when' basis to cover annual leave and Ad Hoc sickness. Rotas are planned in advance so you will be given notice of days / weeks needing to be worked.

You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days / weeks you’ll be needed to work.

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the home’s Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification

• Excellent customer service skills
• IT literacy
• Competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English