Bank Admin Assistant

The Cinnamon Care Collection; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned care home group in the UK seeks an Administration Assistant/Receptionist to serve as the first point of contact at the home. This role involves greeting visitors, managing reception and administrative duties, predominantly linked to HR support. Ideal candidates will possess excellent customer service skills, IT proficiency, and a professional manner. Flexible hours on a bank contract make this position suitable for those looking for varied working days. Join a team committed to outstanding care and standards.

Benefits

Company benefits

Qualifications

• Compelling customer service skills are essential.
• Need to be IT literate and comfortable using various systems.
• Prior telephone experience is required.

Responsibilities

• Welcome and greet visitors courteously.
• Answer the phone and manage reception inquiries.
• Provide daily administration support, primarily HR-related.
• Assist with recruitment tasks like sifting CVs.
• Organize internal meetings as necessary.

Skills

Excellent customer service skills

IT literacy

Professional telephone manner

Good communication skills

Job description

Admin Assistant/Receptionist
£12.39 per hour plus company benefits
Bank Contract

A Top 20 Care Home Group 2025!

Awarded 'One of the UK s Best Companies to Work For

Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.

We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and Ad Hoc sickness. Rotas are planned in advance so you will be given notice of days/weeks needing to be worked.

You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days/weeks you'll be needed to work.

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification

• Excellent customer service skills
• IT literacy competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English