Band 8c Operations Manager - Specialised Services

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading mental health service provider in Bristol seeks an enthusiastic Operations Manager to lead their Specialised Management team. This role focuses on delivering operational services while ensuring financial sustainability and high-quality care within a diverse healthcare portfolio. The successful candidate will drive performance, work with multiple communities, and maintain effective partnerships. Ideal for experienced individuals with strong leadership capabilities in a complex commissioning environment.

Qualifications

• Experience in managing diverse healthcare services.
• Strong understanding of operational healthcare delivery.
• Ability to lead and develop teams in a complex environment.

Responsibilities

• Lead operational service delivery and line management for Service Managers.
• Develop and contribute to the LDU’s Business Plan and performance targets.
• Collaborate with various stakeholders for effective service provision.

Skills

Operational Leadership

Service Development

Partnership Development

Education

Degree in Healthcare Management or related field

Job description

Job overview

An opportunity for an enthusiastic and experienced individual has arisen to lead the Specialised Management team as Operations Manager.

You will be responsible for delivering an operational service in the context of short-term safety and financial balance, whilst moving towards long-term service and financial sustainability. Ensuring that individualised care and safeguarding of vulnerability and risk is provided in conjunction with other health and social care services.

You will work across a large and diverse range of communities within a complex commissioning environment with multiple partnership arrangements. The Specialised portfolio comprises: community and inpatient services for the Eating Disorders, Perinatal, Mother & Baby Unit and Learning Disability; services for Deaf, Asylum Seekers and Refugees, ADHD and Autism; South West regional services for Veterans and Gambling; and Criminal Justice Services.

Main duties of the job

1. To provide operational leadership for the service area, and line management for the Service Managers within the Locality Delivery Unit (LDU) and to take a lead role in the development of the LDU services.
2. To contribute to the LDU’s Business Plan to ensure delivery of key targets in relation to service performance, integrated governance, workforce planning, partnership development and financial sustainability.
3. To work in close partnership with Service Users, Carers, Clinical Staff, Trust Performance Management and Finance Staff, Corporate Services, Human Resources, Community Care, Independent and Not for Profit Organisations in the delivery of operational services.
4. Ensure the delivery of inpatient activity targets and standards across the LDU.
5. Contribute to the development, identity, and structure of the LDU ensuring clear accountability within their local areas and establishing clear accountability for all key result areas and performance management arrangements to ensure effective service delivery.
6. The post holder will function as a member of the LDU Management Team including the provision of business/performance reports to the LDU Management Team.
7. The post holder will share LDU corporate responsibility in relation to:
·Financial duties
·Obligations under Health & Safety and Fire Safety
·Policies for clinical and organisational risk management
·Strategies for modernisation, innovation and sustainability