Band 8b Clinical Coordinator/Operational Lead-Hearing Implants

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Birmingham is seeking a Band 8b Clinical Coordinator/Operational Lead for their Hearing Implants program. This role requires strong leadership skills and extensive experience in hearing implants, permitting the successful candidate to oversee clinical and operational components of the service. The position involves managing staff, ensuring high-quality service delivery, and engaging in accreditation processes. Candidates should possess relevant educational qualifications and significant managerial experience. Opportunity to work within a supportive learning environment is offered.

Qualifications

• B.Sc. in Audiology or equivalent required.
• M.Sc. in management or related field preferred.
• Research experience in Hearing Implants necessary.
• Senior management experience within NHS or related industry.

Responsibilities

• Lead clinical and operational management of hearing implant services.
• Contribute to accreditation and quality improvement activities.
• Oversee staff recruitment and training in Audiology services.
• Manage clinical governance and quality agenda.

Skills

Operational and clinical leadership

Interpersonal and communication skills

Experience with Hearing Implants

Advanced IT skills

Education

B.Sc. in Audiology or Speech and Language Therapy

M.Sc. in Audiology or related subject

Registered as Clinical Scientist or equivalent

Recognised qualification in management

Tools

Audiological software

Office applications

Job description

Band 8b Clinical Coordinator/Operational Lead – Hearing Implants

The closing date is 13 January 2026

University Hospitals Birmingham is host to one of the UKs largest and comprehensive Audiology services operating across four acute hospitals within the West Midlands region. We are looking for an enthusiastic and dynamic individual with a strong background in the field of Hearing Implants to take on the challenge of clinically and operationally leading our hearing implant programme. Based at the internationally renowned Queen Elizabeth Hospital the post holder will report to the Consultant Clinical Scientist and will operate within the wider network of UHB Audiology services. The post holder will demonstrate clinical expertise within hearing implants, providing advice, education and support to staff, patients, families, and carers. They will deputise as required and take accountability for the leadership and development of staff operating within the hearing implant team.

We are keen to hear from experienced leaders and those in developing senior leadership roles. We are an accredited STP and HSST training centre, have access to a large network of healthcare scientists and offer support and development to middle‑level leaders aspiring to operate at this level.

If you are keen to develop and learn more about working with us at UHB please contact

Dr. William Brassington, Consultant Clinical Scientist by email [e-mail]

Main duties of the job

This is a clinical leadership role and will require expertise within hearing implants. Your job plan should deliver a minimum of 60% clinical component and 40% related to operational service management, education & research.

In addition to the clinical caseload, you will contribute to monitoring and managing activity, waiting times and financial performance, the operational management, recruitment and selection of staff and the day‑to‑day management and delivery of all Audiology services across UHB.

This role will hold responsibility for delivering high quality services in line with the clinical governance and quality agenda. You will lead accreditation within hearing implants, ensuring the on‑going development of a strong governance structure to improve clinical practice and standards of care. This will include the development of policies, procedures, protocols and guidelines in collaboration with multidisciplinary colleagues.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

• *B.Sc. in Audiology or Speech and Language Therapy (or equivalent level).
• *M.Sc. Audiology or an M.Sc. in a related subject (i.e. management, audiological rehabilitation/SLT or equivalent level of experience)
• *Registered as a Clinical Scientist or Speech and Language Therapist with the HCPC OR Registration as Clinical Physiologist (Audiology) with the Academy of Healthcare Science
• *Research experience within the field of Hearing Implants
• *Significant demonstrable Senior management and leadership experience within an NHS organisation or within the commercial hearing implant industry.
• *Completion of Higher Specialist Scientific Training Programme (HSST) or HSST Equivalence Programme
• *Registered on the Higher Specialist Scientific Training Register (HSSR) with the Academy of Healthcare Science or working towards HSST equivalence
• *Recognised qualification in management or leadership at master's level.
• *Recognised qualification in project management.
• *Publication(s) in peer reviewed international journals

Experience

• *Demonstrable experience of operational and clinical leadership.
• *Extensive and specialised experience of hearing implants and the profession.
• *Experience of managing staff, e.g. PDR, performance management and job planning.
• *Experience of working on the IQIPS accreditation process or other Quality assessment /accreditation bodies.
• *Extensive knowledge of national issues and priorities within Hearing Implants
• *Experience of working with relevant professional bodies/ organisations (BAA BCIG/BSA)
• *Experience within the commercial or third sector
• *Previous experience in the role of a Hearing Implant Co‑ordinator

Additional Criteria

• *Excellent interpersonal and communication skills to include the ability to communicate with patients with complex hearing loss, relatives, staff and colleagues at all levels within the organisation.
• *Ability to deal with competing work pressures and specific deadlines.
• *Resilience and ability to stay positive and lead when under pressure and exposed to challenging situations.
• *Ability to cope with exposure to distressing and emotional circumstances within clinical and staff setting.
• *Ability to make complex judgements and decisions involving complex facts which require analysis and interpretation of data and information.
• *Good level of IT skills to include use of a broad range of relevant Audiological software and generic IT systems such as Office applications.
• *Ability to travel within region and nationally as required for the role.
• *Flexible approach to working practice adapting to requirements of the service and organisation
• *Advanced counselling skills
• *Advanced skills in IT systems and Crystal reports.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Birmingham NHS Foundation Trust