Band 7 Quality Assurance Manager

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A community healthcare provider in Birmingham is looking for a professional to support CQC regulation management and lead quality improvement initiatives. The role involves collaborating across divisions to ensure compliance with quality standards and developing training sessions for staff. Ideal candidates will have experience in the NHS and a strong understanding of regulatory compliance. Excellent communication and organizational skills are essential.

Qualifications

• Experience in managing CQC regulations and compliance.
• Knowledge of NHS standards and quality improvement.
• Strong communication and training skills.

Responsibilities

• Support CQC management and compliance across the Trust.
• Develop a culture of continuous quality improvement.
• Provide oversight for policy and procedure frameworks.

Job description

Support the management of CQC regulation (inspection and regulation) across the Trust. This will involve working across the Divisions, Directorates and corporate specialists to ensure compliance and improvement at service level, supporting the implementation of quality improvement plans.

Support the Head of the team in developing a culture of continuous quality improvement across all services providing support as identified by the Head of Service to maximise achievement against identified internal and external standards. Provide oversight to the Head of Service with the policy and procedure framework as required.

In line with the Trust’s being a major provider in Community and Primary care services, the post holder will be expected to support these developments and take responsibility for areas of responsibility within any future service developments.

Quality Standards and assurance

Support the management of the self‑assessment compliance system for the Trust which rates compliance against the CQC’s fundamental standards of care. This includes making recommendations for database development, running routine reports and creating reports to monitor data around quality standards for both service and Divisional use.

Governance

Make recommendations to the Head of Service regarding development of systems and processes that ensure the Trust is compliant with the Care Quality Commission’s Fundamental Standards of Care.

Trust Policy Framework

Day to day oversight of the policy development process providing advice to members of the QASA team and policy authors across the Trust.

Training

Undertake presentations and provide training to staff across the Trust on internal quality reviews, policies and procedures, induction, and bespoke training for services to raise awareness of CQC standards or in relation to quality improvement as identified as a result of quality improvement plan or competency of work.

Management And Leadership Responsibilities

Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.

For further information on the role, please see the attached full Job Description.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people’s homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

For further details / informal visits contact: Name: Kia Whitcombe Job title: Senior Administrator Nursing and Therapies Email address: [e-mail] Telephone number: 07752398265

If there are any queries, please do not hesitate to get in touch and Kia will direct you to the appropriate person.