Band 6 Urgent Care/Single Point of Access (SPA) Nurse

Birmingham Community Health Care Nhs Foundation Trust; Birmingham; On-site; GBP 25,000 - 40,000; Full time

Job summary

A healthcare organization in Birmingham is seeking a candidate to provide education and supervision to student and registered nurses. The role includes delivering complex telephone triage and clinical assessments, making critical clinical decisions, and identifying risks. The position offers full NHS terms and conditions, including extended holidays and flexible working options.

Benefits

Full NHS terms and conditions

Attractive relocation payment

Discounts for local and national retailers

Dedicated well-being services

Flexible working where possible

Qualifications

• Provide education and supervision to student nurses or registered nurses.
• Deliver autonomous, comprehensive and complex telephone triage and clinical assessment.
• Identify risks through assessment and document actions.

Responsibilities

• Ensure safe and appropriate clinical decisions for GP/patient/carer referrals.
• Interpret screening results and decide on patient management.
• Make critical clinical decisions and provide professional advice.

Job description

Role Overview

The post holder will provide education and supervision to student nurses or registered nurses, training them in triaging and handling telephone messages. They will oversee day‑to‑day activity of the UCB/SPA in the absence of the Service Manager/Operational Manager, escalating concerns to the Manager on call. The role is non‑managerial and budget‑free. The post holder will work in line with the NMC Code of Professional Conduct, scope of Professional Practice, Trust Policies, and evidence‑based practice.

Key Responsibilities

• Deliver autonomous, comprehensive and complex telephone triage and clinical assessment, ensuring safe and appropriate clinical decisions for GP/​patient/carer referrals.
• Identify risks through assessment, document actions and report appropriately to the caseload holder.
• Establish red flags for multiple conditions, interpret screening results, and decide whether the patient should be managed in community or requires emergency care.
• Ensure proper handover to ambulance services when needed.
• Make critical clinical decisions, challenge and educate referrers to support pathways.
• Provide professional advice and training within the multi‑disciplinary service; support future development of the service.

Working Pattern

• Work within a flexible schedule over a 7‑day week, including shifts to provide a 24‑hour service.

Sponsorship

UK Home Office Visa Sponsorship: Band 2 clinical and non‑clinical roles and Band 3 non‑clinical roles are not eligible. Non‑clinical Band 7‑9 roles meeting RQF 6 and salary thresholds are eligible. Applicants must evidence right to work in the UK or alternative visa routes.

Equality, Diversity & Inclusion

The Trust is a Disability Confident Employer and provides guaranteed interview schemes for disabled, neurodiverse and long‑term health condition candidates, as well as under‑represented groups for Band 8a+ roles. We commit to an inclusive workplace culture and positive action to redress imbalances.

Benefits

• Full NHS terms and conditions, including extended holidays.
• Agenda for Change pay with enhancements.
• Attractive relocation payment for local relocation.
• Discounts for local and national retailers.
• Dedicated well‑being services for all employees.
• Flexible working where possible.