Band 6 Case Manager – Occupational Therapist / Physiotherapist | West London NHS Trust

West London Mental Health Trust; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in London is seeking an enthusiastic clinician for the Community Independence Service to provide nursing and therapy interventions. The role involves holistic assessments and collaboration within a multidisciplinary team. Candidates should possess strong communication skills and a relevant clinical qualification. This position offers an opportunity to contribute significantly to the care of older residents in a dynamic environment.

Qualifications

• Experience completing person-centred holistic assessments.
• Ability to identify deterioration and take appropriate action.
• Skilled in managing and interpreting physical observations like News 2.

Responsibilities

• Coordinate and chair Best Interest meetings.
• Provide clinical supervision to health and social care coordinators.
• Participate in PCN and ICAP meetings.

Skills

Excellent communication skills

Experience in holistic assessments

Good organizational skills

Ability to manage own workload

Collaborative team player

Education

Relevant clinical qualification

Job description

About the Role

Do you want to be part of a team making Hammersmith & Fulham a great place to grow old? The Community Independence Service (CIS) provides planned and unplanned nursing and therapy interventions for older residents who have had a recent deterioration in their physical health and is run jointly between West London NHS Trust and CNWL Foundation Trust across the three inner London Boroughs. We are looking to recruit an enthusiastic and self-motivated clinician, who will be an integral member of the team.

You will have excellent communication skills, experience completing person-centred holistic physical and cognitive assessments and care for people with moderate to severe frailty. You will have good organisational skills and be able to manage your own workload to meet competing priorities. The role involves collaboration with internal and external stakeholders across the system. You will work as part of a team and delegate work to the team coordinators and be supported by local geriatric consultants and General Practitioners. You will also be a part of our newly developed neighbourhood team in alignment with the NHS 10 year plan.

Working as a member of the Community Independence Service you will be skilled in completing physical observations such as News 2 and relevant holistic assessments and mental capacity assessments, identifying whether the person has deteriorated and taking appropriate action. You will organise and chair Best Interest meetings for those who require support expressing their wishes.

You will attend local Primary Care Network (PCN) meetings/Integrated care access point meetings (ICAP) to contribute to the health and social care needs of local residents, identifying cases suitable to support through the CIS Case Management caseloads. You will also provide clinical advice and support CIS internal teams such as Urgent Community Response, Home first and rehabilitation.

You will provide clinical and operational supervision to the health and social care coordinators in case management and deputise for the pathway leads at meetings or in their absence alongside your CIS colleagues.

About the Trust

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024–25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Candidate Pack and Person Specification

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Application Deadline

This advert closes on Sunday 30 Nov 2025.