Band 6 Case Manager – Occupational Therapist / Physiotherapist

NHS; City Of London; On-site; GBP 46,000 - 56,000; Full time

Job summary

A prominent healthcare provider in London is seeking a clinician for its Community Independence Service. The ideal candidate will have a BSc in Physiotherapy or Occupational Therapy and HCPC registration. Responsibilities include conducting assessments, attending local health meetings, and supervising junior staff. This is a full-time, permanent position with an attractive salary band between £46,419 to £55,046 annually.

Qualifications

• Experience in older people/frailty assessment and rehabilitation.
• Substantial experience at band 5 level as an occupational therapist or physiotherapist.
• Experience teaching junior staff and providing clinical supervision.

Responsibilities

• Complete holistic assessments and identify patient deterioration.
• Chair Best Interest meetings for patients in need.
• Provide clinical advice to internal teams including Urgent Community Response.

Skills

Excellent communication skills

Holistic assessments

Clinical supervision

Organizational skills

Knowledge of Microsoft Office Suite

Education

BSc Degree in Physiotherapy or Occupational Therapy

HCPC registration

Tools

SystmOne

Microsoft Office

Job description

Job Summary

Do you want to be part of a team making Hammersmith & Fulham a great place to grow old? The Community Independence Service (CIS) provides planned and unplanned nursing and therapy interventions for older residents who have had a recent deterioration in their physical health and is run jointly between West London NHS Trust and CNWL Foundation Trust across the three inner London Boroughs. We are looking to recruit an enthusiastic and self‑motivated clinician, who will be an integral member of the team.

You will have excellent communication skills, experience completing person‑centred holistic physical and cognitive assessments and care for people with moderate to severe frailty. You will have good organisational skills and be able to manage your own workload to meet competing priorities. The role involves collaboration with internal and external stakeholders across the system. You will work as part of a team and delegate work to the team coordinators and be supported by local geriatric consultants and General Practitioners. You will also be a part of our newly developed neighbourhood team in alignment with the NHS 10 year plan.

Main Duties

Working as a member of the Community Independence Service you will be skilled in completing physical observations such as News 2 and relevant holistic assessments and mental capacity assessments, identifying whether the person has deteriorated and taking appropriate action. You will organise and chair Best Interest meetings for those who require support expressing their wishes.

You will attend local Primary Care Network (PCN) meetings/Integrated care access point meetings (ICAP) to contribute to the health and social care needs of local residents, identifying cases suitable to support through the CIS Case Management caseloads. You will also provide clinical advice and support CIS internal teams such as Urgent Community Response, Home first and rehabilitation.

You will provide clinical and operational supervision to the health and social care coordinators in case management and deputise for the pathway leads at meetings or in their absence alongside your CIS colleagues.

About the Organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. The Trust also provides low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024‑25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job Details

Date posted: 17 November 2025

Pay scheme: Agenda for change

Band: Band 6

Salary: £46,419 to £55,046 a year per annum pro rata inclusive of 20% HCAS

Contract: Permanent

Working pattern: Full‑time

Reference number: 222‑H&F‑065

Job locations: Community Independence Service (CIS), Hammersmith & Fulham, London, W6 9XY

Person Specification

Qualifications and Training

• BSc Degree in either Physiotherapy or Occupational Therapy.
• HCPC registration.

Desirable

• Member of RCOT/CSP and or involvement in professional network.
• Post Graduate MSc Degree.
• Post registration courses e.g. Cognitive assessment and rehabilitation, Manual handling, Goal setting, Frailty and older people's rehabilitation, Student placement facilitator.

Experience

Essential

• Previous clinical experience in older people/frailty assessment and rehabilitation, medicine and general surgery, orthopaedics, falls, dementia, long term conditions.
• Substantial experience of working at a band 5 level (acute / community) as an occupational therapist or physiotherapist.
• Experience teaching junior staff members /rehab or therapy assistants / students.
• Experience completing audit and service development.
• Experience of providing clinical supervision.

Desirable

• Experience of advance care planning and End‑of‑Life care identifying and managing clinical situations working with a universal care plan (or similar system).
• Previous general experience including community working, neurology, pain management, frailty or older adults.

Knowledge and Skills

• Excellent communication skills, fluency in written and verbal English.
• Ability to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the Trust policies.
• Ability to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.
• Knowledge and ability to use Microsoft Office suite for various administration tasks, including spreadsheets, document writing and email.
• Knowledge and ability to use patient record systems such as SystmOne or similar.
• Understanding and ability to apply relevant knowledge and skills required to act as an effective professional clinician and adhere to your relevant code of conduct/practice.
• Ability to plan and use assessment methods that are appropriate for complex needs, and use processes of reasoning that are based on available evidence including national guidelines such as NICE and other local and professional policies.
• Ability to follow processes of reasoning which balance additional information against the overall picture of the individual's needs to confirm or deny developing hypotheses.

Personal Qualities

• Demonstrates flexibility, problem solving, initiative and leadership skills.
• Able to demonstrate clinical and professional development.
• Understanding the principles of multi-disciplinary team work.
• Awareness of developments in NHS and service delivery and improvement.
• Evidence of maintenance of a CPD portfolio.
• Demonstration of knowledge of standards of practice, evidence and best practice guidelines.
• Able to demonstrate a good understanding of the role of an Occupational therapist in rehabilitation as well as the role of other professionals in the MDT.
• Demonstrate a commitment to working with older people.
• Able to demonstrate insight into the problems of disability and its effects.
• Able to demonstrate an understanding of the application of health and safety.
• Personally and professionally responsible.
• To be flexible, to be able to motivate self and others.
• Ability to work under pressure and set priorities, delegate and manage own time.

Leadership and Management

• Have insight into own strengths and development areas with respect to the Trust’s values and behaviours.
• Leadership skills and an interest in management skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

UK Registration

Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer Details

Employer name: West London NHS Trust

Address: Community Independence Service (CIS), Hammersmith & Fulham, London, W6 9XY

Employer's website: https://www.westlondon.nhs.uk