Band 5 PA/Admin Manager - Secure Services

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health trust in Birmingham seeks an experienced Personal Assistant to manage day-to-day diary functions and lead a team of medical secretaries. The ideal candidate will provide high-level administrative support, ensuring efficient operations in a dynamic healthcare environment. Strong organizational skills and prior supervisory experience are essential. The role offers a chance to contribute to an organization dedicated to improving mental health services across the region.

Qualifications

• Experienced Personal Assistant / Admin Manager capable of providing high‑level service.
• Proven track record in managing and supervising a team.
• Ability to meet deadlines independently.

Responsibilities

• Arrange and service meetings for the Clinical Nurse Manager.
• Manage a small medical secretaries team.
• Produce presentation materials and reports.

Skills

Organisational skills

Attention to detail

Team management

Independence

Job description

Responsibilities

• Arrange and service meetings, coordinate day‑to‑day diary management for the Clinical Nurse Manager.
• Manage a small medical secretaries team, including recruitment, supervision, training and appraisals.
• Produce presentation materials and reports, ensuring service contacts receive prompt responses to correspondence and enquiries.
• Keep the Clinical Services Manager and general management team fully briefed on progress of work and actions taken on delegated authority.
• Oversee service KPIs and report on service and performance progress.
• Draf documentation for signing by the Clinical Services Manager and Senior Leadership team, attend meetings, produce minutes and follow up actions proactively.

Qualifications

• Experienced Personal Assistant / Admin Manager capable of providing high‑level service to the Clinical Service Manager.
• Strong organisational skills, attention to detail and ability to meet deadlines independently.
• Proven track record in managing and supervising a team and working at a senior PA level.

About the Trust

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. With 4,000 clinical and support staff, we improve mental health wellbeing and serve 70,000 people each year, providing a wide range of mental healthcare services across Birmingham and Solihull and national specialist services. We also offer medical, nursing and psychology training and are proud of our international reputation for research and innovation.

Equal Opportunities

The Trust is committed to treating individuals fairly and ensuring equal opportunities to fulfil their potential. We work hard to reflect the diversity of the local population across our workforce and services. We safeguard and promote the welfare of children, young people and vulnerable adults, and all staff and volunteers share this commitment. We also uphold the same recruitment practice, including DBS checks where required.

We highly recommend you submit your application as soon as possible; this post may close earlier than the indicated closing date if a sufficient number of applications are received.