Band 4 Ward Administrator - Ardenleigh

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Induction programme

Relocation assistance

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Ward Administrator (Band 4) for Ardenleigh to deliver comprehensive administrative and secretarial support in a ward environment. The role supports Ward Managers and the multidisciplinary team to ensure efficient, patient-centred care.

The post involves meetings, records, workforce administration, and liaison with clinical teams, patients, carers and other NHS organisations.

Qualifications

• Recognised administration qualification.
• Evidence of IT skills and qualifications.
• Extensive knowledge of Microsoft Office.
• Significant experience providing secretarial support to management level.
• Experience of working within a mental health setting.

Responsibilities

• Provide high-quality administrative and secretarial support to ward and multidisciplinary teams.
• Coordinate communications, manage records and correspondence, organise and minute meetings.
• Support workforce administration and maintain electronic diaries.
• Liaise with internal and external stakeholders to ensure smooth ward operations.

Skills

Administration

IT skills

Microsoft Office

Secretarial support

Mental health experience

Education

Administration qualification

Tools

Microsoft Office

Job description

Main area Band 4 Ward Administrator - Ardenleigh Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday)

Site Ardenleigh - Medium Secure Care Town Birmingham Salary £28,392 - £31,157 per annum, pro rata Salary period Yearly Closing 29/09/2026 23:59

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

The Ward Administrator is responsible for providing a comprehensive and professional administrative, secretarial and organisational support service to the Ward Managers and multidisciplinary team. The post holder acts as a key point of contact for the ward, ensuring effective communication, coordination and management of administrative processes that support the delivery of high-quality patient care.

The role involves managing correspondence, maintaining accurate records, arranging and minuting meetings, supporting workforce administration processes, coordinating communications with internal and external stakeholders, and ensuring ward information systems are maintained accurately and confidentially. The post holder works closely with clinical and management teams to support the efficient day-to-day running of the ward and contributes to the continuous improvement of administrative systems and processes.

By undertaking a wide range of administrative duties, the Ward Administrator enables clinical staff to focus on delivering safe, effective and patient-centred care while ensuring compliance with Trust policies, governance requirements and operational standards.

Main duties of the job

The Ward Administrator is responsible for providing high-quality administrative and secretarial support to the ward and multidisciplinary team. The role involves coordinating communications, managing records and correspondence, organising and minuting meetings, supporting workforce administration, maintaining electronic diaries. liaising with internal and external stakeholders, including clinical teams, patients, carers, social workers and other NHS organisations, the Ministry of Justice, Police and Courts and ensuring efficient day-to-day ward operations. The post plays a key role in enabling clinical staff to focus on delivering safe and effective patient care.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Detailed job description and main responsibilities

Refer to attached Job description for main responsibilities, essential and desirable specifications.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.

Person specification

Application/Interview

• Recognised Administration Qualification
• Evidence of IT skills and qualifications
• Extensive Knowledge of Microsoft Office
• Significant Experience of providing secretarial support to management level
• Experience of working within a Mental Health Setting

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.

All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed. Our selection process may involve more than one interview or assessment.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. However, please ensure that you check if this role meets the eligibility criteria for sponsorship. Non UK /Republic of Ireland candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk) . The minimum salary threshold for a Health and Social Care is £25,000 and for the Skilled Worker route is £38,700. If the starting salary for this role is below this, we will not be able to provide sponsorship.

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.

Please note - if you are applying for a role within Police custody, due to Police Vetting requirements you must have been a UK resident for the last years.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.