Band 4 Team Administrator - Dawn House

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare organization in Birmingham is seeking an enthusiastic Team Administrator to support the Lead and Teams at Dawn House. The role involves providing administrative support, managing deadlines under pressure, and maintaining comprehensive minutes. The ideal candidate will possess an NVQ Level III in Business Administration and relevant experience in a busy office environment. This position offers an opportunity to contribute to a rehabilitative care pathway for women in the West Midlands.

Qualifications

• NVQ Level III in Business Administration or equivalent.
• Relevant experience in an administrative role.
• Proficient knowledge of Microsoft Office packages.
• Experience working in a busy office environment.
• Excellent organisational, communication, and IT skills.

Responsibilities

• Provide administrative support to the Lead and Teams.
• Work as a team player, demonstrating motivation and flexibility.
• Handle deadlines and work under pressure.
• Maintain comprehensive minutes and transcribe notes.

Skills

Team player

Time management

Organisational skills

Communication skills

Proficiency in Microsoft Office

Education

NVQ Level III in Business Administration or equivalent

Job description

We are looking to appoint an enthusiastic and highly motivated Team Administrator to join Dawn House, a seven‑bedded, purpose‑built supported accommodation located on the ANAWIM site in Balsall Heath, Birmingham.

The Dawn House Project will develop a community forensic step‑down accommodation for women from the West Midlands who are being discharged from secure care. The new service will offer a step‑down, rehabilitative care pathway, providing a holistic model of care in the least restrictive manner possible, supporting timely discharge from inpatient services.

Responsibilities

• Provide administrative support to the Lead and Teams.
• Work as a team player, demonstrating motivation, flexibility, and enthusiasm.
• Handle deadlines, work under pressure, and manage time effectively to meet service needs.
• Maintain comprehensive minutes and transcribe notes from digital dictation.

Qualifications

• NVQ Level III in Business Administration or equivalent.
• Relevant experience in an administrative role.
• Proficient knowledge of Microsoft Office packages.
• Experience working in a busy office environment.
• Excellent organisational, communication, and IT skills.

For more information and to apply, please contact Julie Amiss, PA/Admin Manager – email: [e-mail] or telephone: [phone].