Band 4 Recovery Coordinator - Swindon

Avon And Wiltshire Mental Health Partnership Nhs Trust; Swindon; On-site; GBP 28,000 - 38,000; Full time

Job summary

A healthcare organization in Swindon seeks a dedicated professional to deliver psychosocial interventions to individuals in a mental health crisis. The role requires strong communication skills, NVQ Level 3 in Mental Health, and the ability to work under pressure in a 24-hour shift pattern. Join a diverse team committed to providing effective care and supporting individual needs.

Qualifications

• Successful completion of NVQ Level 3 in Mental Health or equivalent qualification or experience.
• Experience working in mental health with an understanding of caring for people experiencing a mental health crisis.
• Strong communication, empathy, non-judgemental attitude and reflective practice.
• Ability to work under pressure and within a 24-hour shift pattern.

Responsibilities

• Deliver a range of psychosocial interventions to service users under the guidance of registered practitioners.
• Work autonomously, including lone working and shift patterns across the 24/7 service schedule.
• Support people in crisis, combining communication skills and empathy to provide effective care.
• Collaborate with the team and the trust to develop and extend your skill set.

Skills

Communication skills

Empathy

Reflective practice

Education

NVQ Level 3 in Mental Health or equivalent qualification

Job description

About the Intensive Team

The Intensive Team provides assessment and home treatment to individuals and their carers as an alternative to hospital admission. Services include relapse prevention, short‑term psychosocial work, crisis support and facilitating early discharge from hospital. The team operates 24 hours a day, 7 days a week, 365 days a year.

Key Responsibilities

• Deliver a range of psychosocial interventions to service users under the guidance of registered practitioners.
• Work autonomously, including lone working and shift patterns across the 24/7 service schedule.
• Support people in crisis, combining communication skills and empathy to provide effective care.
• Collaborate with the team and the trust to develop and extend your skill set.

Key Requirements

• Successful completion of NVQ Level 3 in Mental Health or equivalent qualification or experience.
• Experience working in mental health with an understanding of caring for people experiencing a mental health crisis.
• Strong communication, empathy, non‑judgemental attitude and reflective practice.
• Ability to work under pressure and within a 24‑hour shift pattern.

About AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)

AWP is a diverse organisation with over 5,000 staff, delivering both inpatient and community‑based mental health care. Services cover approximately 1.8 million people across Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, Wiltshire and parts of Dorset.

Our Commitment to Diversity and Inclusion

We actively encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We value diverse perspectives and believe that happy, fulfilled employees provide better care.