Band 4 Medical Secretary Supervisor - Ophthalmology

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A large healthcare provider in Birmingham is seeking a highly motivated Medical Secretary Supervisor to join their team. This role requires flexibility, initiative, and strong communication skills to provide comprehensive support to the medical team. The ideal candidate will have relevant experience and be proficient in managing administrative tasks under pressure. Competitive salary and supportive work environment offered.

Qualifications

• Experience as a Medical Secretary or in a similar administrative role.
• Understanding of medical terminology and healthcare procedures.
• Ability to manage multiple tasks and priorities effectively.

Responsibilities

• Provide a complete medical secretarial service for the medical team.
• Conduct and prioritize tasks to meet deadlines.
• Touch type clinical letters from audio.
• Act as a point of contact for GPs and patients.

Skills

Proactive approach

Good judgement

Critical thinking skills

Excellent communication skills

Proficiency in Microsoft Office

Job description

Overview

The Ophthalmology service is looking to recruit a highly motivated, reliable, and focused Medical Secretary Supervisor to join our welcoming team.

We are a creative and innovative team working in one of the largest services in the Trust, so require someone who is flexible to change and adaptable to the pressures of changing priorities and urgent tasks. A proactive approach, good judgement, initiative and critical thinking skills are crucial to managing this diverse and demanding role.

Responsibilities

• Provide a complete confidential medical secretarial service for the medical team, including the organisation of meetings and taking of minutes.
• Conduct and prioritise tasks on own initiative to tight deadlines to achieve Trust standard and targets.
• Provide and receive complex information daily.
• Exercise initiative and judgement based on acquired knowledge and experience.
• Touch type clinical letters from audio utilising an understanding of medical terminology, phraseology and medications.
• Provide a point of contact for GPs and Health Care Professionals as well as patients/carers who are often highly emotional and distressed, ensuring that any communication barriers are overcome.
• Understand the patient pathway and provide information and reassurance in a professional manner.
• Deal with queries and instigate appropriate action.
• Proficient in Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel; produce clinical letters and other relevant correspondence.
• Proficient in the use of UHB systems to provide information for Consultants, GPs and patients, as well as the coordination and management of theatre lists.

For more information on duties and qualifications please refer to the job description and person specifications.

Diversity & Inclusion

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.