Band 4 Liver Surveillance Patient Navigator | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent NHS Foundation Trust in Greater London is seeking an experienced administrator to support patients in liver disease surveillance. The role involves providing administrative support to clinical teams and ensuring patients receive necessary appointments. Ideal candidates will possess excellent communication skills and empathy. This position offers a flexible working environment and opportunities for professional development.

Benefits

Flexible hours

Generous benefits

Training opportunities

Qualifications

• Experience in administrative support, preferably in healthcare settings.
• Ability to engage and support patients effectively.

Responsibilities

• Provide high quality administrative support across liver disease surveillance projects.
• Be a point of contact for patients identified through liver surveillance pathway.
• Ensure smooth administration processes around patient appointments.
• Work closely with the liver cancer MDT to track patients.

Skills

Excellent communication skills

High degree of empathy

Job description

The Royal Free Hepatology team are seeking an experienced administrator with excellent communication skills and a high degree of empathy to engage and support patients to attend their medical appointments.

The goal is to ensure a smooth pathway for patients with suspected liver disease from diagnosis through to treatment and follow up as part of a liver surveillance programme which aims to detect liver cancer at an early stage, so that patients can benefit from curative treatment.

Responsibilities

• Work with the clinical and operational teams to provide a high quality, effective administrative support across two liver disease surveillance projects
• Provide a point of contact for patients identified via the liver surveillance pathway
• Provide streamlined administration processes around the patient and their individual needs, ensuring clinic appointments are made and communicated to the patient
• Increase the number of patients identified via the Community Liver Health Check project being offered liver surveillance
• Work closely with the HCC (hepatocellular carcinoma - liver cancer) MDT (multi-disciplinary team) to support the adoption of a recall database to ensure a robust system for tracking patients
• Participate in and identify ways of development for the liver surveillance pathways

About the Trust

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow the link https://www.royalfreelondonjobs.co.uk/

Please see the attached Person specification and Job description for more information on working at Royal Free London.

This advert closes on Monday 8 Dec 2025.