Band 4 Liver Surveillance Patient Navigator

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent NHS trust in Greater London is seeking an experienced administrator to support liver disease surveillance initiatives. The successful candidate will work closely with clinical teams, ensuring seamless administration for patients suspected of liver disease, and actively contribute to enhancing surveillance pathways. Ideal applicants possess strong communication skills and the ability to empathize with patients, aiming to improve patient experiences throughout their treatment journey. This position offers substantial career development opportunities within a supportive environment.

Benefits

Flexible working hours

Generous benefits

Career development training

Qualifications

• Experience in administrative support for healthcare services.
• Ability to engage and support patients in a clinical setting.

Responsibilities

• Provide high quality administrative support for liver disease surveillance projects.
• Act as a point of contact for patients in the surveillance pathway.
• Manage clinic appointments and patient communications.
• Support the adoption of a patient tracking database.
• Identify development opportunities for liver surveillance pathways.

Skills

Excellent communication skills

Empathy

Job description

The Royal Free Hepatology team are seeking an experienced administrator with excellent communication skills and a high degree of empathy to engage and support patients to attend their medical appointments.

The goal is to ensure a smooth pathway for patients with suspected liver disease from diagnosis through to treatment and follow up as part of a liver surveillance programme which aims to detect liver cancer at an early stage, so that patients can benefit from curative treatment.

The Post Holder Will

• Work with the clinical and operational teams to provide a high quality, effective administrative support across two liver disease surveillance projects
• Provide a point of contact for patients identified via the liver surveillance pathway
• Provide streamlined administration processes around the patient and their individual needs, ensuring clinic appointments are made and communicated to the patient
• Increase the number of patients identified via the Community Liver Health Check project being offered liver surveillance
• Work closely with the HCC (hepatocellular carcinoma - liver cancer) MDT (multi‑disciplinary team) to support the adoption of a recall database to ensure a robust system for tracking patients
• Participate in and identify ways of development for the liver surveillance pathways

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200 000 in A&E, deliver over 8 000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward‑thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

For further details / informal visits contact: Name: Claire St John Job title: Viral Hepatitis ODN Manager Email address: [e-mail] Telephone number: 07929790756