Band 4 Field Engineer

Brook Street; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Northern Ireland is seeking a dedicated Field Engineer to ensure that powered and manual wheelchairs are serviced and maintained, enhancing patient lives. The ideal candidate must possess relevant qualifications and experience in customer service and mechanical repairs. Competitive salary of £13.57 per hour with a supportive working environment and comprehensive training provided.

Benefits

Comprehensive training

Collaborative teams

Supportive management

Qualifications

• One year's experience in a customer-facing role within the last 5 years.
• Two years' experience in a mechanical/electrical/repairs role within the last 5 years.

Responsibilities

• Coordinate daily workload to respond promptly to customer needs.
• Conduct planned preventative maintenance on wheelchairs.
• Communicate effectively with Operations Supervisors and clients.

Skills

Customer service

Mechanical repairs

Electrical engineering

Education

GCSE Subjects of grade C or above

BTEC Level 2 Certificate in Electrical or Mechanical Engineering

Job description

Join the NHS as a Field Engineer - Empower Mobility, Enhance Lives in Lisburn Area !

Are you passionate about making a real difference in people's lives? The NHS is looking for a dedicated Field Engineer to service, maintain, and repair powered and manual wheelchairs, ensuring our patients enjoy greater independence and quality of life.

Location: Blaris Industrial Estate, Lisburn
Salary: £13.57 per hour, paid on a weekly basis

Key Responsibilities:

• Coordinate daily workload to respond promptly to customer needs.
• Conduct planned preventative maintenance and first-level fault diagnosis on powered and manual wheelchairs.
• Fit supplier accessories and modifications to improve wheelchair functionality.
• Service, repair, and refurbish wheelchairs according to original supplier specifications.
• Plan and meet job requests and deadlines within fixed Service Level Agreements (SLAs).
• Maintain accurate documentation and database records for all jobs and equipment.
• Label and correctly identify all client equipment.
• Communicate effectively with Operations Supervisors, Regional Managers, workshop engineers, procurement, and administrative teams.
• Treat all clients with respect, patience, and dignity in their homes.
• Manage workshop recycling requests and coordinate parts for repair and servicing.
• Perform repairs and preventative maintenance on non-powered and powered workshop equipment when required.

What We Offer:

• A rewarding career supporting NHS patients.
• The opportunity to work within a professional, patient-centered environment.
• Comprehensive training and ongoing development.
• Collaborative teams and supportive management.

Do you have the following?

• GCSE Subjects of grade C or above (including English and Maths) or Equivalent qualifications
• BTEC Level 2 Certificate/ Diploma in Electrical or Mechanical Engineering discipline or equivalent qualification
• One year's experience in a customer facing role gained within the last 5 years
• Two years' experience of working within a mechanical/electrical/repairs role gained within the last 5 years

Join us in delivering outstanding care through skilled engineering. Apply today and help transform lives through mobility! Please send cv.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.