Band 4 Clinical Lead Administrator - Kingswood Civic Centre

Avon And Wiltshire Mental Health Partnership Nhs Trust; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A mental health support organization in the United Kingdom is looking for a Lead Administrator to assist the Head of Psychological Therapies. Candidates should possess strong administrative experience, excellent communication skills, and a good understanding of mental health services. The role involves comprehensive administration, diary management, and project support. This position offers an opportunity to work effectively within a team dedicated to promoting mental health and well-being.

Qualifications

• Experience in providing comprehensive administration and support.
• Ability to understand secondary mental health services.
• Project experience is desirable but not essential.

Responsibilities

• Provide comprehensive administration and support to the Head of Psychological Therapies.
• Maintain diaries, arrange meetings, and take formal minutes.
• Manage your own workload and report to supervisors.

Skills

Strong administrative experience

Excellent communication skills

IT skills

Excellent organisational skills

Knowledge of Microsoft Office systems (Word & Excel)

Job description

Overview

Are you passionate about people, purpose, and proactive change? We're seeking an enthusiastic and highly skilled Lead Administrator to support South Gloucestershire's Head of Psychological Therapies.

Responsibilities

• Provide comprehensive administration and support to the Head of Psychological Therapies.
• Maintain diaries and arrange meetings, take formal minutes and keep appropriate records on the most up‑to‑date templates.
• Provide support to other teams within the locality, including setting up and note taking for formal HR processes.
• Line manage others and provide guidance for matters which are escalated to them.
• Work without direct supervision, manage own workload and report to the Head of Psychological Therapies and Locality Business Coordinator.
• Meet deadlines, enter and collate data (key performance indicators) and maintain standards relating to administrative processes.
• Work within a team effectively and share work streams where appropriate.

Qualifications

• Strong administrative experience and excellent communication and IT skills.
• Understanding of secondary mental health services.
• Project experience desirable but not essential.
• Highly motivated, flexible and multi‑skilled with excellent organisational skills.
• Excellent working knowledge of all Microsoft Office systems including Word and Excel.

About AWP

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust), a diverse organisation with over 5,000 dedicated staff providing inpatient and community‑based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing, and the expertise and resources within AWP are dedicated to a person‑centred approach for those who use our services and for all employees.

Diversity & Inclusion

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.