Band 4 Clinical Lead Administrator

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in Bristol is seeking a skilled Lead Administrator to support the Head of Psychological Therapies. The ideal candidate will have strong administrative and communication skills, familiarity with secondary mental health services, and excellent proficiency in Microsoft Office. The role involves maintaining diaries, organizing meetings, and guidance for team interactions, offering the potential for impactful contributions to mental health services.

Qualifications

• Strong administrative experience required.
• Excellent communication skills essential.
• Understanding of secondary mental health services preferred.

Responsibilities

• Provide comprehensive administration and support to the Head of Psychological Therapies.
• Maintain diaries and arrange meetings, taking formal minutes.
• Work within a team effectively and share work streams where appropriate.

Skills

Administrative experience

Excellent communication skills

IT skills

Knowledge of secondary mental health services

Tools

Microsoft Word

Microsoft Excel

Job description

Job overview

Are you passionate about people, purpose, and proactive change? We’re seeking an enthusiastic and highly skilled Lead Administrator to support South Gloucestershire’s Head of Psychological Therapies.

We are a multidisciplinary team providing specialist psychological interventions to service users within our community. Our work is rooted in empathy, collaboration, and care where compassion, innovation, and inclusivity are at the heart of everything we do.

We strongly believe that diverse teams create stronger services, and we actively encourage applications from individuals of all backgrounds, identities, and lived experiences. Your perspective matters, and we’re committed to creating a team where every voice is valued.

You’ll bring strong administrative experience alongside excellent communication and IT skills, with an understanding of secondary mental health services. Project experience would be desirable but not essential.

Please note - this vacancy is not eligible for a sponsorship.

Main duties of the job

To provide comprehensive administration and support to the Head of Psychological Therapies.

There will be an expectation for the post holder to work to a high standard, be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will need to meet deadlines, enter and collate data (key performance indicators) and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be crucial in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates.

There may be expectation to provide support to other teams within the locality, including setting up and note taking for formal HR processes.

The post holder may be expected to line manage others and will provide support and guidance for matters that are escalated to them. The post holder will be expected to work without direct supervision, manage their own workload and report to the Head of Psychological Therapies and Locality Business Coordinator.