Band 3 Team Administrator - Maple Leaf Centre

Birmingham and Solihull Mental Health NHS Foundation Trust; Marston Green; On-site; GBP 24,000 - 27,000; Part time

Job summary

A local mental health service provider in Marston Green is looking for a part-time Team Administrator for the Older Adult Community Mental Health Team. The role involves providing confidential administrative support, managing patient interactions regarding prescriptions, and ensuring excellent service under pressure. Candidates must possess relevant qualifications and experience, particularly in a health-related environment.

Qualifications

• Experience in a similar Team Admin role.
• Significant experience dealing with various disciplines and agencies.
• Previous experience in a Health or Public Sector Environment.

Responsibilities

• Support the CMHT team with all admin duties.
• Focal point for patients to order repeat prescriptions.
• Provide reception cover when needed.

Skills

Organisational Skills

Communication Skills

IT Skills

Time Management

Team Player

Education

Admin qualification or equivalent

GCSE (C or above) in English

Tools

Microsoft Word

Excel

Outlook

RIO

Job description

Band 3 Team Administrator - Maple Leaf Centre

Closing date: 23 November 2025

Birmingham and Solihull Mental Health NHS Foundation Trust

An exciting opportunity has arisen for a part time 30 Hour Team Administrator to join our Older Adult Community Mental Health Team at Maple Leaf. The successful applicant will provide an efficient and confidential administration service for the Multi-disciplinary Team working within an admin team.

Applicants should have relevant qualifications as per attached person specification. The applicant must be well organised and able to work to deadlines and targets and on their own initiative.

Main duties of the job

Main duties will include supporting the CMHT team with all admin duties. The successful applicant will be a focal point for patients to order repeat prescriptions, providing reception cover when the team receptionist is on leave and typing minutes from various team meetings. Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and IT skills. You will need to meet deadlines and be able to work under pressure. You must have the ability to manage your time effectively in order to meet the needs of the service.

The post holder will be expected to have a caring, professional and empathic approach, whilst also maintaining boundaries and confidentiality.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Training and Qualification

• Admin qualification or equivalent
• GCSE (C or above) in English

Knowledge and Experience

• Experience of dealing with a range of disciplines and agencies
• Sound up-to-date knowledge and experience in the use of Microsoft Word packages to include Excel and Outlook
• Significant experience of working in a similar Team Admin role
• Previous experience of working in a Health or Public Sector Environment

Skills and Abilities

• Ability to manage workload in fast paced environment
• Ability to prioritise workload
• Working knowledge of RIO
• Must be a team player as cover for colleagues is required.
• Able to plan own workload ensuring timelines are met.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

£24,937 to £26,598 a year, pro rata