Band 3 Pharmacy Support Worker - Patient Services

Royal Free London NHS Foundation Trust; East Finchley; On-site; GBP 31,000 - 32,000; Full time

Job summary

The Royal Free London NHS Foundation Trust is seeking a Band 3 Pharmacy Support Worker to supervise pharmacy support staff and apprentices in patient services at Barnet Hospital. The role includes training staff in dispensing, hatch duties, stock control, and handling prescriptions while maintaining patient confidentiality.

The post involves assisting in reception duties, managing financial transactions, and supporting a high-quality service across the dispensary.

Qualifications

• GCSEs including Maths, English and Science (Grade C/4+)
• Level 2 Pharmacy Service Assistant apprenticeship or equivalent or willingness to undertake

Responsibilities

• Supervise a team of pharmacy support workers and apprentices in the patient services areas.
• Train staff rotating through the dispensary including general dispensing, hatch duty, stock receipt and stock control.
• Assist in reception duties and the general dispensing of medicines; handle private prescriptions, To Take Away prescriptions and requisitions; manage financial transactions.
• Maintain patient confidentiality and deliver high-quality patient care in a respectful manner.

Skills

IT literacy

Prioritisation

Pharmacy experience

Stock management

NHS experience

Education

GCSEs incl. Maths English Science

Level 2 Pharmacy Service Assistant apprenticeship

Job description

Band 3 Pharmacy Support Worker - Patient Services

The pharmacy team at Barnet Hospital have an exciting opportunity to start a career path in hospital pharmacy. We are looking for motivated Pharmacy Support Workers who are keen to expand their experience and are interested in working in a supportive and forward-thinking department committed to delivering high quality patient care.

The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.

For staff who are required to undertake an apprenticeship to attain a Pharmacy Service Assistant qualification:

Apprentices are expected to work towards the attached job description and should not be expected to perform the full duties of the role until competencies are signed off.

Alongside on-the-job training, apprentices spend a minimum of 6 hours per week of their working hours completing classroom-based learning.

Main duties of the job

The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.

The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Education & professional Qualifications

• Educated to GCSE or equivalent including Maths, English, Science - Grade C / 4 and above
• Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent or willing to undertake

Experience

• Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes
• Able to prioritis workload effectively
• Previous experience of working in a Pharmacy
• Experience of stock management
• Previous employment in the NHS

Royal Free World Class Values

• o Demonstrable ability to meet the Trust Values
• Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
• Able to respond to unpredictable work patterns.
• Demonstrated abilities to work to set procedures
• Demonstrated ability to work accurately under pressure
• Familiar with computer systems and basic keyboard skills
• Demonstrates basic numeracy skills, the ability to be able to add, multiply, subtract and divide
• Demonstrates initiative particularly in relation to problem solving

Personal Qualities & attributes

• Ability to develop effective working relationships across the organization.
• Effective organisational skills
• Ability to work in a busy environment
• Well-motivated

Other

• Able to do late duty, weekend duties and bank holidays as roistered
• Appreciation of need to maintain confidentiality and security
• Awareness of Equal Opportunities
• Enthusiastic and shows initiative
• Flexibility with regard to changes in work schedule
• Good attendance record and good time keeping/ time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£30,630 to £32,346 a yearper annum inclusive of HCAS (pro rata)