Band 3 Medical Secretary - Respiratory Medicine

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A public healthcare organization in Birmingham is seeking a part-time Band 3 medical secretary to provide support in Respiratory Medicine. The ideal candidate should have previous administrative experience, excellent audio-typing skills, and the ability to manage multiple tasks under pressure. Key responsibilities include typing clinical letters, booking appointments, and handling patient correspondence. Join us to positively impact patient management in a collaborative healthcare environment.

Qualifications

• 12 months experience as a secretary/administrator, preferably in healthcare.
• Able to pick up new IT systems quickly.
• Ability to stay calm under pressure and respond to changing service demands.

Responsibilities

• Type clinical letters and reports from audio dictation.
• Book, reschedule, and cancel appointments/clinics.
• Monitor waiting lists and clinic capacity.
• Produce accurate correspondence in a timely manner.
• Maintain and track results of patient investigations.
• Organise daily workload and prioritise tasks.

Skills

Accurate audio-typing skills

Organisational skills

Excellent communication skills

Ability to multi-task

Good working knowledge of MS Office

Job description

An exciting opportunity has arisen in Respiratory Medicine at Heartlands Hospital for a part time Band 3 (25 hours) medical secretary. We are looking for an enthusiastic person who would like to make a positive impact to the department, working closely with our clinical teams to provide safe and effective management of patients.

Responsibilities

• To type clinical letters and reports from audio dictation
• To book, reschedule and cancel appointments/clinics
• To monitor waiting lists & clinic capacity
• To produce accurate correspondence in a timely manner
• To maintain & track results of patient investigations and, on receipt, prioritise & action according to clinical need with guidance from the medical team
• To maintain Consultant diaries as required
• To open post and action accordingly
• Providing a first point of contact (face to face, telephone & email) for patients, colleagues and healthcare professionals
• To process referrals
• Updating and inputting patient information on the appropriate systems & spreadsheets
• Scanning documents as required to patient records
• To be able to organise daily workload and prioritise tasks to meet timescales and deadlines
• Completing necessary actions required from correspondence & any requests received

Our medical secretaries provide a highly valued service so we are looking for an individual who has 12 months experience and a proven track record of working as a secretary/administrator preferably within healthcare. You will have accurate audio-typing skills, be well organised and able to multi-task and stay calm under pressure with the flexibility to respond to any changing service demands at short notice. You should have a good working knowledge of MS Office and be able to pick up new IT systems quickly; together with excellent communication skills as you will be the first point of contact.

Our Commitment to an Inclusive Culture

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.