Band 3 IMT Administrator - Meadway | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare provider in Birmingham is seeking an experienced administrator to offer high-quality professional support to Community Nursing Teams. This role requires proficiency in Microsoft Word and Excel, strong customer service, and the ability to work independently. Responsibilities include typing letters, managing documentation, and assisting with office procedures. Candidates must be prepared for a Maths & English test during the interview process. The position fosters a collaborative environment aimed at delivering top-tier healthcare services.

Qualifications

• Experience as an administrator, ideally in a healthcare setting.
• Proficiency in Microsoft Word & Excel and database use.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support: typing letters, minutes of meetings, and other documentation.
• Assist Team Leaders and community nursing teams with implementing efficient office systems.
• Maintain high standards of customer service when liaising with staff, external organisations, patients, and relatives.

Skills

Administrative support

Microsoft Word

Microsoft Excel

Customer service

Communication skills

Tools

Databases

Job description

About the role

Provide high quality professional administrative support to the Community Nursing Teams, working from various local teams to provide cover as required.

Responsibilities

• Provide administrative support: typing letters, minutes of meetings, and other documentation.
• Assist Team Leaders and community nursing teams with implementing efficient office systems and procedures.
• Maintain high standards of customer service when liaising with staff, external organisations, patients and their relatives.
• Work flexibly across multiple community nursing teams in the East locality, including travel as necessary.
• Manage data entry using databases and Microsoft Word & Excel.
• Operate independently, prioritising tasks and working on own initiative.

Qualifications & Requirements

• Experience as an administrator, ideally in a healthcare setting.
• Proficiency in Microsoft Word & Excel and database use.
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently and manage priorities.
• Will be required to complete a Maths & English test during the interview process.

About BCHC

BCHC has more than 5,000 staff across Birmingham and the West Midlands, delivering over 100 clinical services including community nursing, specialist healthcare, child & adult services, and more. We are committed to integrated, personalised care and aspire to be a leading NHS provider in the West Midlands.

Important

• Please check your Trac account regularly; this is how we will communicate with you during shortlisting and selection.
• Complete all application sections fully, including referees with business email, telephone contact details and postal address.

This advert closes on Tuesday 9 December 2025.