Band 3 ICDC Reception and Clinic Administrator

NHS; City Of London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading healthcare provider is seeking a Band 3 ICDC Reception and Clinic Administrator in the City of London. This role involves providing vital administrative support and engaging with patients living with HIV. Candidates should possess solid educational qualifications, relevant experience in healthcare, and familiarity with patient administration systems. Competitive salary range of £30,546 to £32,207 per annum offered.

Benefits

Flexible hours

Training opportunities

Generous benefits

Qualifications

• Good general education, including GCSE English grade 'C' or above, or equivalent.
• Previous work experience in a healthcare setting.
• Experience of working in a public/patient facing role.
• Experience of working with Cerner/EPR, or similar electronic Patient Administration Systems.

Responsibilities

• Greet and assist patients in a welcoming manner.
• Manage patient check-ins and appointments using electronic systems.
• Perform clerical tasks, including managing patient records and data entry.

Skills

Patient interaction

Data entry

Clerical tasks

Public/patient facing experience

Education

GCSE English grade 'C' or above

Tools

Cerner/EPR

Job description

Band 3 ICDC Reception and Clinic Administrator

As a Receptionist and Clinic Administrator within the Ian Charleson Day Centre (ICDC), you will play a crucial role in providing administrative support and front-of-house services in a highly sensitive and patient-focused environment. This role involves direct interaction with patients living with HIV, managing administrative tasks related to their care, and supporting the clinic's multidisciplinary team to ensure efficient and effective service delivery.

Main duties of the job

• Reception Duties: Greet and assist patients in a welcoming, respectful, and confidential manner. Manage patient check-ins and appointments using the clinic's electronic systems. Handle incoming calls, providing accurate information and redirecting inquiries as appropriate.
• Administrative Support: Perform clerical tasks, including managing patient records, correspondence, data entry with a high level of accuracy and confidentiality, and general data entry into the HIV database for all national data requirements as needed. Assist in the preparation of clinic sessions and meetings.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please visit

https://www.royalfreelondonjobs.co.uk/

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

• Good general education, including GCSE English grade "C" or above, or equivalent

Experience

• Previous work experience in a healthcare setting
• Experience of working in a public/patient facing role
• Experience of working with Cerner/ EPR, or similar electronic Patient Administration Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£30,546 to £32,207 a year inclusive of HCAS