Band 3 Healthcare Support Worker - Respiratory Team

Birmingham Community Health Care Nhs Foundation Trust; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent healthcare provider in Birmingham is seeking a Band 3 Healthcare Support Worker in the Community Respiratory Team. The successful candidate will support patient care through a variety of responsibilities including treatment assistance, patient communication, and participation in health promotion activities. Applicants should demonstrate effective communication skills and a commitment to maintaining high standards of healthcare. This role offers the opportunity to work within a dedicated team to improve patient outcomes and support community health needs.

Benefits

Extensive holidays

Discounts for local and national retailers

Dedicated well-being services

Qualifications

• Experience working in a healthcare setting is preferable.
• Ability to communicate effectively with patients and staff.
• Commitment to maintaining high standards of care.

Responsibilities

• Provide a high standard of care to patients.
• Assist with treatment and tasks as needed.
• Maintain accurate records and support senior team members.

Skills

Communication

Patient care

Team collaboration

Health promotion

Job description

An exciting opportunity is available for a Band 3 Healthcare Support Worker post in the Community Respiratory Team of Birmingham Community Healthcare NHS Foundation Trust. The successful candidate will work alongside the overall clinical team supporting with the Pulmonary Rehabilitation, admission avoidance and assisted discharge, and diagnostic spirometry pathways. To work as part of the Respiratory Team to carry out a wide range of duties under the direction of the senior team members maintaining a high quality service to patients and carers.

1. To provide a high standard of care to patients working in accordance with the trust and departmental policies, procedures and guidelines.
2. To communicate daily with the Senior Respiratory Team members ensuring accurate and effective workload instructions are disseminated and report back information about patients.
3. To provide support and advice to patients and carers under the direction of the allocating senior team member and contribute to the co‑ordination of the Pulmonary Rehabilitation Programme when required.
4. The post holder will be required to assist in providing interventions and/or treatment for patients supported by the respiratory services. This will include undertaking tasks to support biomedical investigations such as obtaining clinic samples. The post holder will be required to undertake a range of procedures. These may include procedures such as the following according to service needs:
   • Patient height and weight measurements. Blood pressure and oxygen saturation recordings.
   • To demonstrate and teach inhaler device techniques to patients in the clinic environment.
   • To collect sputum samples as requested by Senior Respiratory Team members for the purpose of investigation.
   • Prepare and maintain the clinical environment, including the monitoring and upkeep of stock levels.
   • Decontamination of equipment used following appropriate National Strategy for this purpose.
   • Raising awareness of health promotion issues (i.e. smoking cessation).
   • To attend and participate in team / professional meetings as indicated by the service and to keep up to date with current professional issues relevant to practice.
   • To maintain accurate, timely and legible records appropriate to the level of practice.
   • To undertake general office and administration duties as required by the service.
   • To work with the Respiratory Team in maintain high standards of care, following Trust policies and procedures.
   • To be involved in Health Promotion activities i.e. Attendance at Health Events.
   • To promote the rights of and recognise and support the diversity of the patient.
5. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
6. To minimise the Trust's environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

UK Home Office Visa Sponsorship requirements: In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship. Please note that the majority of non-clinical roles (Agenda for Change Band 3 – 6) with the exception of those which appear on this list – link – will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. All non‑clinical roles (Agenda for Change Bands 7 – 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship. The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long‑term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users. We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives. We are also dedicated to supporting the career progression of colleagues from under‑represented backgrounds into this role and more senior roles within the Division and the wider organisation.

BCHC has more than 5,000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to “Be Part of Our Team” and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under‑represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under‑representation, the Trust guarantees an interview to any applicants from under‑represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification. The Trust is currently under‑represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working. In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests related to working patterns and hours at your interview so please do ask!

Using Artificial Intelligence

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here.

Benefits

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area
• Discounts for local and national retailers
• Dedicated well‑being services for all employees
• Flexible working where possible