Band 3 Healthcare Support Worker

Royal Free London NHS Foundation Trust; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Healthcare Assistant to work as part of a team under the supervision of registered nurses. The role involves supporting patient care, contributing to ward organisation, and ensuring a caring environment. Candidates will benefit from high-level training and must uphold patient rights and dignity. Training opportunities and the dynamic work environment will be highlighted during the interview process.

Qualifications

• Comply with the Trust Health Care Support Worker Code of Conduct.
• Ability to support individual patient needs and maintain dignity.
• Competency in patient communication and care documentation.

Responsibilities

• Participates in the delivery of patient care.
• Contributes towards ward/department organisation.
• Supports registered nurses and other health professionals.

Job description

Overview

The Healthcare Assistant works as part of the ward/department team under the supervision of registered nurses and midwives and AHP.

Key Working Relationships

Key working relationships with all members of the multi-professional team, including nursing/midwifery, medical staff, allied health professionals and other support workers.

Responsibilities

• Participates in the delivery of patient care.
• Contributes towards ward/department organisation.
• Supports registered nurses/midwives/AHP in the provision of a safe and caring environment.
• Undertakes delegated individual care needs required for the comfort and well‑being of the patients, following patients care plan or Integrated Care Pathway, including personal hygiene and care of continence.
• Contributes to the movement and handling of patients to maximise their physical comfort.
• Assists patients to eat and drink, documenting all intake and output.
• Effectively communicates changes in the condition of the patient or any untoward incidents to appropriate member of the team.
• Involves patients in decision‑making process and gains patient consent before commencement of any care respecting the patient choice.
• Promotes and maintains the patients' individual rights and personal cultural beliefs.
• Acknowledges and supports individual patients' dignity and specific needs at all times.
• Plans working day, taking account of responsibilities and prioritising workload in discussion with a qualified nurse.
• Ensures that every opportunity to promote health education is undertaken at all times.
• Documents all individual care given to patients and ensures that any variance is reported to Registered Nurse.
• Works at all times in accordance with Trust Health Care Support Worker Code of Conduct and ensures that clinical competence has been agreed and assessed.
• Ensures effective communication channels between patients, relatives, staff and other outside agencies as appropriate.

Additional Information

We expect all our staff to be competent in their roles and therefore commit to providing you with a high level of training to ensure you have the skills you need to achieve.

Please submit an application. Interviews will be held on 29/11/2025; further details will be provided if you are successful at the shortlisting stage.

EEO Statement

Everyone is welcome at Royal Free London NHS Foundation Trust. We are proud of our diversity and continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.