Band 3 Healthcare Assistant | West London NHS Trust

West London Mental Health Trust; Southall; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking a dedicated Health Care Assistant to work in Tissue Viability and Continence clinics. The role involves home visits and supporting teams in various settings across Ealing. Candidates should have experience in healthcare, be knowledgeable in wound management, and possess strong communication and IT skills. This is a full-time position operating Monday to Friday, 08:30 - 16:30.

Qualifications

• Experience as a healthcare assistant and knowledge of wound management.
• Ability to document using SystmOne and manage stock.
• Experience visiting patients in their homes and administering care.

Responsibilities

• Work in Tissue viability and catheter clinics for at least 4 days weekly.
• Support teams in clinics across the borough and during home visits.
• Monitor vital signs and escalate concerns when needed.

Skills

Communication skills

Time management

IT skills

Infection prevention

Dressing application

Catheter management

Teamwork

Tools

SystmOne

Microsoft Word

Microsoft Excel

MS Teams

Job description

What We’re Looking For

Qualifications: Experience in working as a health care assistant. Have a knowledge of managing and caring for patients with Tissue Viability and Bladder & Bowel health issues and the impact these issues can have on people. Preferably, have evidence of training around wound management and pressure area care, catheter care and incontinence management.

Experience: Experience in working as a health care assistant and in the community setting visiting people in their place of residence and clinics with a variety of wound types and continence issues. Also experience in administrative roles including documenting on SystmOne electronic record system, minute taking, stock ordering, checking and answering emails and telephone calls, stock checks and auditing and experience of Microsoft Word, Excel and MS Teams.

Skills: Excellent communication verbal and non-verbal, time management, and IT skills including minute taking, stock ordering and management, working in clinics and visiting patients in their homes, infection prevention, dressing application and aseptic non-touch technique, catheter management and management of incontinence, working as part of a team and collaborative working in a busy environment.

Travelling: Expect to travel across Ealing borough and one mile beyond; a car driver is preferable.

Sponsorship: This role does not offer sponsorship.

Responsibilities

You will be expected to work in Tissue viability clinics & Continence / catheter clinics at least 4 days per week and home visits too.

Working hours and days: The service currently works Monday to Friday 08:30 am to 16:30 pm. This is a full-time position and applicants must be able to commit to working 5 days per week.

• To support the teams in clinics across the borough, support with joint visits across the borough also in own homes, nursing homes, supported living, residential homes and Clayponds community hospital.
• To be competent in applying dressings, NWPT and compression therapy (bandaging, wraps and hosiery), catheter management and continence promotion.
• Carry out ABPI assessments and bladder scans as part of the assessments.
• Monitoring vital signs and NEWS 2 score and escalating concerns.
• To have knowledge of basic wound care and wound bed preparation and types of incontinence and management of same.
• To have knowledge in different types of wounds and presentations.
• To have knowledge of pressure ulceration categorisation and understand pressure area care.
• To carry out a continence assessment and understand what support can be provided to promote continence.

About the Trust

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding‘.

This advert closes on Wednesday 3 Dec 2025.