Band 3 Health Care Assistants

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Liverpool seeks a Health Care Assistant to support a high-volume Ophthalmic team. The role involves providing patient assessments, assisting with diagnostic procedures, and ensuring a safe environment during consultations. Candidates should possess NVQ Level 3 skills and experiences in a hospital setting. Excellent communication and adaptability to a fast-paced environment are essential. Encouragement is extended for applications from under-represented groups.

Qualifications

• Must have NVQ Level 3 ability and experience in a hospital setting at NVQ Level 2.
• Basic computer skills and a supportive attitude towards colleagues and patients.
• Experience working in a fast-paced hospital environment at Band 2 level.

Responsibilities

• Provide ophthalmic patient assessments and visual acuity testing.
• Measure intra-ocular pressure and instill eyedrops.
• Chaperone patients during clinical consultations.
• Assist with patient flow across multiple ophthalmic departments.
• Support a multidisciplinary team with high standards of service.
• Adapt to a fast-paced working environment with flexible hours.
• Demonstrate reliability in a demanding hospital setting.

Skills

Excellent communication skills

Patient care

Empathy

Initiative

Education

NVQ Level 3 or equivalent

NVQ Level 2 experience

Job description

Our Health Care Assistants play a vital role within our team. They assist with patient flow by providing ophthalmic assessments, carrying out investigative and diagnostic procedures, and chaperoning patients during consultations. The role supports a high‑volume Ophthalmic team, including Outpatients, A&E and Pre‑op Assessment Service.

Responsibilities

• Provide ophthalmic patient assessments and visual acuity testing.
• Measure intra‑ocular pressure and instill a variety of eyedrops, understanding their pharmaceutical value.
• Chaperone patients during clinical consultations and maintain a safe environment.
• Assist with patient flow across multiple ophthalmic departments.
• Support a multidisciplinary team, demonstrating empathy and excellent communication skills.
• Contribute to safe patient care and high standards of service delivery.
• Adapt to a fast‑paced working environment with flexible hours across Band 3 schedules.
• Demonstrate initiative and reliability in a demanding hospital setting.

Qualifications

• NVQ Level 3 ability and demonstrable experience in a hospital setting at NVQ Level 2.
• Excellent communication skills and the ability to develop effective interpersonal relationships with colleagues.
• Basic computer skills and a supportive attitude towards colleagues and patients.
• Experience working in a fast‑paced hospital environment at Band 2 level.

The Trust is committed to promoting equality and diversity; we encourage applications from under‑represented groups including BAME, LGBTQ+, disabled and age 16‑24. All applicants will receive a standard DBS check with costs recovered via salary deduction as per Trust policy.