Band 3 Health Care Assistant | West London NHS Trust

West London Mental Health Trust; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading mental health organization in the UK is seeking a Band 3 Healthcare Assistant to deliver exceptional patient care and support a multidisciplinary team. The successful candidate will assist with hygiene, nutrition, and emotional well-being, while maintaining patient dignity. Candidates should have healthcare experience and the ability to build meaningful relationships. This role involves collaboration, documentation, and ongoing development opportunities.

Qualifications

• Experience in healthcare; confident, proactive, and thrives in a fast-paced environment.
• Ability to build meaningful relationships, demonstrate empathy, and maintain professionalism.

Responsibilities

• Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being.
• Perform and record observations and assist with care plans and clinical tasks.
• Work within a multidisciplinary team and contribute to handovers and meetings.
• Maintain accurate patient records and ensure compliance with policies and procedures.
• Engage in training and development to enhance skills.
• Maintain a clean, safe environment and support infection control.

Skills

Experience in healthcare

Confidence in a fast-paced environment

Relationship building

Empathy

Professionalism

Job description

Overview

Are you passionate about delivering exceptional patient care and making a real difference in people’s lives? Join our dynamic and supportive team as a Band 3 Healthcare Assistant, where your compassion and dedication will help us provide the highest standard of care. You’ll work closely with patients, families, and multidisciplinary teams to ensure every individual receives the respect, dignity, and quality care they deserve. This vacancy note: This vacancy does not offer sponsorship.

Responsibilities

• Patient Care: Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being while maintaining patients\' dignity and safety.
• Clinical Support: Perform and record observations (e.g., vitals, blood glucose), assist with care plans, clinical tasks, mobility aids, and patient preparation for procedures.
• Team Collaboration: Work within a multidisciplinary team and students, and contribute to handovers and meetings for seamless care delivery.
• Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.
• Development: Engage in training and development to enhance skills and stay updated on best practices.
• General Duties: Maintain a clean, safe environment, support infection control, and undertake delegated tasks to ensure ward efficiency.

About the Organization

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from the South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Requirements

• Experience in healthcare; confident, proactive, and thrives in a fast-paced environment.
• Ability to build meaningful relationships, demonstrate empathy, and maintain professionalism.

Note: This advert closes on Wednesday 12 Nov 2025.