Band 3 Facilities Catering Supervisor

Bhamcommunity; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS terms & benefits

Relocation allowance

Retail discounts

Well-being services

Flexible working

Job summary

Birmingham Community Healthcare NHS Foundation Trust is seeking a Facilities Supervisor for Catering at an NHS hospital in Birmingham. You will oversee day-to-day catering services for patients, staff and visitors, ensuring high standards of food quality, presentation and hygiene.

The role requires supervising catering staff, managing stock and rotas, and supporting costed menus under the Catering Services Lead. Flexible week schedule includes weekends and over 7 days as needed.

Qualifications

• GCSEs or basic education required.
• Catering qualifications 706/1&2 or NVQ Level 3 preferred.
• ILM Level 3 or equivalent leadership qualification desirable.
• NVQ Level 3 in Facilities Management or equivalent or significant supervisory experience.
• Level 2 HACCP for catering required.

Responsibilities

• Visit catering facilities, wards and patients to monitor service and address issues.
• Manage deliveries, stock control and cleanliness of stock areas; raise shortfalls.
• Supervise catering facilities operatives and conduct appraisals and PDRs.
• Prepare, cook and present food for patients, staff and visitors per standard recipes.
• Ensure complaints are handled per Trust standards and lessons are learned.

Skills

Communication skills

Organisational skills

IT skills

Menumark familiarity

Education

GCSEs or basic education

Catering qualifications 706/1&2

Institute of Leadership & Management Level 3

NVQ Level 3 in Facilities Management or equivalent

HACCP Level 2 catering

Tools

Menumark (stock system)

Job description

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part ofthat future now.Join us and help achieve better care andhealthier communities.

Main area Facilities Supervisor Catering Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (over 7 days - some weekend working) Job ref 820-8264628-COR

Site Moseley Hall Hospital Town Birmingham Salary £25,760 - £27,476 per annum (pro rata) Salary period Yearly Closing 11/10/2026 23:59

Job overview

Chef / Supervisor in NHS hospital

Rota: (Flexibility required)

Week 1: Monday Tuesday Wednesday 7 - 3pm / Thursday Friday 10 - 6pm (Saturday & Sunday off)

Saturday Sunday 10 - 6pm (Thursday Friday off)

The post holder will be responsible for the day to day operational catering services of a designated catering site within the Estates and Facilities Division ensuring that the cooking and presentation of all food for patients, staff and visitors is of a high standard, whilst observing excellent food hygiene practices and procedures.

Performance Management

All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post. As part of the appraisal process every employee is responsible for participating in identifying their own training and development need to meet their KSF outline.

Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Main duties of the job

Responsible for a delegated budget ensuring the Catering function delivers value for money.

The supervision and training of Facilities Operatives – Catering under the direction of the Catering Services Lead.

Responsible for requisitioning of goods/stock.

Signatory for Bank and Agency staff in the absence of the Catering Services Lead.

Working for our organisation

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

• To visit the catering facilities, wards and patients in order to monitor the catering service and address any catering issues.
• Responsible for deliveries, stock control and cleanliness of stock areas and raising shortfalls immediately to the Catering Services Lead.
• Daily supervision of Catering Facilities Operatives, to include undertaking Return to Work Interviews, stage 1 sickness reviews, 1:1 Supervision and completion of PDR’s.
• Preparation, cooking and presentation of food for patients, staff and visitors, adhering to standardised recipes.
• Responsible for ensuring complaints are dealt with sensitively and in accordance with the Trust’s standards, taking corrective action where necessary and ensuring lessons learned are communicated, understood and applied.
• Assisting, when required, to serve customers in the restaurant and functions.
• Under the direction of Catering Services Lead, plan and cost menus.
• Under the direction of the Catering Services Lead, order food and non-food items in accordance with the Trust Financial Instructions.
• Ensure food and hygiene standards are met.
• Organises and prioritises own daily work plan.
• To work in a clean and tidy manner at all times, to leave work and preparation areas in a clean and hygienic condition at the end of service/shift.
• Deputise for the Catering Services Lead across all sites where need arises by having an understanding of a cook-serve/freeze catering operation as a Facilities Supervisor to ensure business continuity within the division
• Sign off bank and agency timesheets.
• Review rotas and allocate shifts to ensure the department runs effectively.
• Support the Catering Services Lead on projects relating to catering.
• Participate in the recruitment process for the Service

Person specification

• GCSEs or good basic education
• Catering qualifications 706 and 1&2 or NVQ Level 3
• Hold or working towards Institute of Leadership & Management Qualification Level 3
• NVQ Level 3 in Facilities Management or equivalent or significant supervisory experience
• Level 2 Award in Hazard Analysis Critical Control Point(HACCP) for catering

Experience

• Relevant experience in a catering environment
• Proven supervisory management experience

Skills & Knowledge

• Good verbal and written communication skills
• Good organisational skills
• Basic IT keyboard skill and experience of data bases
• Basis proficiency with word processing, using spreadsheets, email and internet and computerised systems eg Menumark

Personal Qualities

• Ability to work under pressure
• Ability to work using own initiative
• Ability to motivate self and others and work as part of a team

Other job requirements

• To be flexible to meet the needs of the service by covering all shifts to ensure business continuity
• Ability to fulfill travel requirements of the role,

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of the DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am - 5.00 pm

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.