Band 3 Clinical Services Administrator - Warminster and Trowbridge

Avon & Wiltshire Mental Health Partnership NHS Trust; Warminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare provider in the UK is seeking a highly motivated administrator to support the West Wiltshire Community Mental Health Team across both Warminster and Trowbridge. The ideal candidate should be well-organised with strong IT skills and excellent communication abilities. Working hours are 22.5 hours per week, covering three days. Having access to transport is essential due to site requirements.

Qualifications

• Confident in working autonomously with full support.
• Ability to maintain relationships and communicate effectively.
• Access to transport required for working across sites.

Responsibilities

• Provide administrative support to the Community Mental Health Team.
• Maintain communication with management and staff at Trowbridge Civic Centre.
• Handle outpatient appointments and administrative tasks efficiently.

Skills

Strong IT skills

Excellent communication skills

Well-organised

Diplomacy

Tools

Microsoft Office

Job description

We are looking for a highly motivated and enthusiastic administrator to join our friendly team. You will be providing administrative support to the West Wiltshire Community Mental Health Team, both at Shearwater Lodge in Warminster and at Trowbridge Civic Centre in Trowbridge.

Trowbridge Civic Centre is a satellite base for our team, where they hold outpatient appointments. You would be the main admin support and contact person on-site for our team, so you must be confident in working autonomously, though full support will be provided by the Lead Administrator via Microsoft Teams, monthly supervision, and face-to-face contact. Clinical staff will be in and out of the building during the course of the working day.

A key part of this role is to maintain good communication and relationships with the management and staff who own the Trowbridge Civic Centre, so diplomacy and the ability to resolve issues amicably are essential.

We are looking for someone who is well-organised, with strong IT skills and proficient in using all Microsoft Office packages. You will have excellent communication skills, as the role involves some face-to-face contact with service users and their family members.

This role requires you to work across both sites, so access to transport is essential. Your working hours will be 22.5 hours per week, covering Wednesday, Thursday, and Friday, from 8:30 a.m. to 4:30 p.m. or 9:00 a.m. to 5:00 p.m., depending on the demands of the service.