Band 3 Audiology Admin Receptionist | Barking Havering and Redbridge University Hospitals NHS Trust

Barking Havering and Redbridge University Hospitals NHS Trust; Romford; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading hospital trust in Romford is seeking a friendly and team-focused administrative receptionist for its Audiology Department. The role involves providing quality reception and administrative support to audiology patients and staff. The ideal candidate should have excellent communication skills, knowledge of patient administration systems, and experience with patient-facing interaction. This is a part-time position offering 18.75 hours per week, perfect for those balancing work and personal life. Closing date for applications is 3 Dec 2025.

Qualifications

• Good communicator with experience in patient-facing settings.
• Able to work both in a team and independently.
• Organized and capable of managing a varied workload.

Responsibilities

• Provide quality reception and administrative support.
• Use communication skills and knowledge of systems effectively.
• Support the clinical team in delivering services to the hearing impaired.

Skills

Communication skills

Knowledge of patient administration systems

IT/spreadsheet skills

Experience with patient-facing interaction

Approachable and organized

Job description

About the role

The Audiology Department are looking for a friendly and team‑focused administrative receptionist to support the provision of adult audiology services. You will be joining a diverse and friendly team of audiologists, admin and management, who are all focussed on providing the best possible service to our patients.

Responsibilities

To provide quality reception and administrative support to our Audiology patients and staff. Using excellent communication skills and knowledge of patient administration systems and experience with patient‑facing interaction to support the hearing impaired and associated clinical support team.

Qualifications & Skills

You are a good communicator with knowledge of patient administration systems, IT/spreadsheet skills and experience with patient‑facing interaction, especially with the hearing impaired. You are approachable, organised and able to deal with a varied workload both in a team and individually.

Working Hours

The post is 18.75 hours per week and may suit someone looking to address work/life balance, prefer a varied working week or those looking for their next challenge.

Contact

Informal enquiries should be directed to Mark Newman, Head of Audiology, Queen’s Hospital. Telephone: [phone] Ext 2566 or email [e-mail]

Application Process

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period.

Closing date

This advert closes on Wednesday 3 Dec 2025.