Band 3 Anticoagulation Clinical Support Worker (Phlebotomy)

NHS; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Birmingham is looking for a Band 3 Anticoagulation Clinical Support Worker (Phlebotomy) to join its team. In this role, you will provide high-quality phlebotomy services to patients in various settings including homes and clinics. The ideal candidate will have venepuncture experience, good communication skills, and the ability to work independently while supporting the nursing staff. A full UK driving license is required, and training will be provided for the right candidate.

Qualifications

• GCSE or equivalent in English & Mathematics.
• Point of Care Trained with handheld devices.
• Experience in a healthcare environment.

Responsibilities

• Provide phlebotomy and Point of Care service.
• Support administration staff and clinical nurse specialists.
• Maintain high standards of care.

Skills

Venepuncture

Good communication skills

Interpersonal skills

Basic computer skills

Education

GCSE in English & Mathematics

Point of Care Training

Competency-based Workbook completion

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 3 Anticoagulation Clinical Support Worker (Phlebotomy)

The closing date is 18 December 2025

Anticoagulation Clinical Support Worker (Phlebotomy)

AfC Band 3

30 hours per week

An exciting opportunity has arisen for an enthusiastic and dynamic individual to apply for the role of Clinical Support Worker UHB the Anticoagulation Team, the role is based within the phlebotomy team but you will also be required to support the nursing and administration team when required.

The role is primarily based at QEHB and an exciting opportunity for a highly motivated and HCA / Phlebotomist to join our team.

Venepuncture training is essential as is the ability to work independently within the community to provide a first-class service to patients at home. This role encompasses providing a domiciliary service to patients and supporting the nursing team with the daily activities to maintain the smooth running of the anticoagulation service.

You must have a full UK driving licence and be willing to working across sites and independently in the community.

You will be required to work 5 shifts per week from 0800am to 1400pm Monday to Friday.

Main duties of the job

• To provide phlebotomy and Point of Care service within hospital clinics, patients own home, Nursing Homes and Satellite Hospitals.
• Administration and case load management.
• Maintaining high standard of care following trust values within clinics and the community.
• To support the administration staff and clinical nurse specialists with clinic administrative tasks.
• Help to assist CNS team in nurse led clinics

Anticoagulation experience is desirable but not essential, for the right candidate full Point of Care Training will be provided and a supernumerary period where you will work alongside an established member of the team.

If you wish to arrange a visit to the department or discuss this post please contact Amy Hoare Lead Anticoagulation Nurse on 0121 371 8369.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

• Please Note : For a detailed job description for this vacancy, please see attached Job Description

Person Specification

Qualifications

• GCSE or equivalent in English & Mathematics (Functional skills level 2) or equivalent practical experience
• Plus completion of competency‑based workbook or equivalent experience to vocational qualification level 3.
• Point of Care Trained with handheld devices.

Experience

• Previous experience of working in a healthcare environment.
• Previous experience in venepuncture / Phlebotomy
• Awareness of the importance of, Confidentiality, Safeguarding, Infection Control.
• An understanding of Anticoagulation and blood disorders.
• Experience of using IT systems.

Additional Criteria

• Good communication skills to be able to work in situations where personal tact, diplomacy and judgment will be used and could be questioned.
• Professional, interpersonal, and interactional skills within a multi discipline team.
• Basic computer / IT skills
• Ability to work in environment with frequent exposure to body fluids and biological hazards.
• Ability to cope / work under pressure to tight deadlines.
• Able to work flexibly in designated areas that require a Phlebotomy / anticoagulation service, which meet the needs of service demand.
• A team player but also able to be an effective lone worker.
• Be able to work as an autonomous domiciliary / Satellite hospital phlebotomist / POC liaison within the anticoagulation team.
• Hold a Full UK Driving License

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust