Band 3 Administration Assistant - PGME | Birmingham and Solihull Mental Health NHS Foundation Trust

Birmingham and Solihull Mental Health NHS Foundation Trust; Moseley; On-site; GBP 12,000 - 18,000; Full time

Job summary

A regional mental health services provider in Moseley is seeking an enthusiastic apprentice to join the Postgraduate Medical Education team. Responsibilities include administrative support for resident doctors' rotations, managing queries, and utilizing various IT systems. Ideal candidates will be motivated and skilled in administration, ready to contribute to a compassionate team in a fast-paced environment.

Qualifications

• Enthusiastic and motivated individual.
• Skilled in using multiple Microsoft IT packages.
• Ability to prioritize workload and meet deadlines.

Responsibilities

• Provide administrative service to the Rotation Coordinator and team.
• Support coordination of resident doctors' rotations.
• Act as the first point of contact for rotation queries.

Skills

Effective administrative support

Microsoft IT packages

Data analysis

Job description

About the role

An opportunity has arisen in the Postgraduate Medical Education Department where we are currently seeking to appoint an enthusiastic and motivated apprentice to join our small but busy team. The Postgraduate Medical Education team are the first contact for the Resident Doctors prior to rotations that take place 4 times per year.

Responsibilities

• Provide an effective and efficient administrative service to support both the Rotation Coordinator and the Postgraduate Medical Education team for Resident Doctors who are newly commencing and continuing in BSMHFT.
• Undertake a range of administrative duties to support the work of the team.
• Support all aspects of the coordination of the resident doctors rotations and tracking of all resident doctor requirements via the associated database.
• Inform resident doctors of rotation placements, book ILS – Immediate Life Support courses and support the onboarding of new and continuing resident doctors.
• Act as the first point of contact for all general rotation queries.
• Develop knowledge and skills relevant to the role.
• Be skilled in the use of multiple Microsoft IT packages and various systems relevant to the organisation to write letters or emails, record and analyse data, and provide a range of administrative planning and support in the team.
• Liaise effectively with enquiries from Resident Doctors, Consultants, and internal and external stakeholders.
• Provide resident doctors and consultants information regarding their rotation placements.
• Support and manage the PGME shared inboxes and respond to queries.
• Work within a busy environment, prioritise workload accurately and meet deadlines.
• Provide cover for colleagues as appropriate when required.

About Birmingham and Solihull Mental Health NHS Foundation Trust

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us to improve mental health, wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull and offer medical, nursing and psychology training, working with an international reputation for research and innovation.

Our population is culturally diverse and characterised in places by high levels of deprivation which create an increasing demand for our services. We are a team of compassionate, inclusive and committed people working together to provide excellent care and support our community. If you are looking for a place to belong and to make a real difference to people’s lives, join our team where a warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK).

Application deadline

This advert closes on Tuesday 11 Nov 2025.