Band 3 Administration Assistant - PGME

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading healthcare organization in Birmingham is seeking a Postgraduate Medical Education Apprentice to provide administrative support and coordinate resident doctors' rotations. The ideal candidate will be enthusiastic, motivated, and skilled in communication, with the ability to work in a busy environment. This role offers the chance to join a compassionate team dedicated to improving mental health care in the community.

Qualifications

• Enthusiastic and motivated individual.
• Ability to prioritise workload accurately.
• Capable of developing knowledge and skills in a busy environment.

Responsibilities

• Provide administrative service to the team.
• Support coordination of resident doctors' rotations.
• Act as first point of contact for queries.
• Liaise with stakeholders and residents effectively.

Skills

Administrative skills

Communication skills

Microsoft IT packages

Data analysis

Job description

Postgraduate Medical Education Apprentice

An opportunity has arisen in the Postgraduate Medical Education Department where we are currently seeking to appoint an enthusiastic and motivated apprentice to join our small but busy team.

The Postgraduate Medical Education team are the first contact for the Resident Doctors prior to rotations that take place 4 times per year.

Responsibilities

• Provide an effective and efficient administrative service to support both the Rotation Coordinator and the Postgraduate Medical Education team for Resident Doctors that are both newly commencing and also continuing in BSMHFT.
• Undertake a range of administrative duties to support the work of the team.
• Support all aspects of the coordination of the resident doctors rotations and tracking of all resident doctors requirements via the database associated with the work stream.
• Support the rotation coordinator to inform resident doctors of rotation placements, booking of ILS – Immediate Life support courses and support the onboarding of new and continuing resident doctors.
• Act as first point of contact for all general rotation queries.
• Develop knowledge and skills.
• Be skilled in the use of multiple Microsoft IT packages and various systems relevant to the organisation to write letters or emails, record and analyse data, provide a range of administrative planning and support in the team.
• Liaise effectively to enquiries from Resident Doctors, Consultants, internal and external stakeholders.
• Provide resident doctors/Consultants information regarding their rotation placements.
• Support/manage the PGME shared inboxes and respond to queries.
• Work within a busy environment, prioritise workload with accuracy and to deadlines.
• Provide cover for colleagues as appropriate when required.

About Us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Contact

For further details / informal visits contact:
Name: Deborah Davis
Job title: Postgraduate Medical Education Manager
Email address: [e-mail]
Telephone number: 07985883798