Band 3 Admin Clerical Officer

Brook Street; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

An NHS Trust in Lisburn is seeking an Administrative & Clerical Officer to support patient care through essential administrative duties at Lagan Valley Hospital. We're looking for someone who is organised, communicative, and IT-savvy, ready to contribute to an efficient healthcare environment. This position offers a competitive rate of £12.31 per hour and a full-time schedule from Monday to Friday.

Qualifications

• Ability to manage multiple tasks and work under pressure.
• Experience with electronic patient record systems is a plus.

Responsibilities

• Maintain patient records on electronic systems.
• Coordinate appointments and ensure prioritisation.
• Provide general administrative support and manage inquiries.
• Attend meetings and contribute to team improvements.

Skills

Excellent organisational skills

Communication skills

Confidence using IT systems

Problem-solving attitude

Ability to work in a team

Job description

Join Our Team as an Administrative & Clerical Officer in Lagan Valley Hospital!

Are you organised, motivated, and passionate about making a difference? Join the NHS and play a vital role in supporting our patients and teams across the Trust.

Rate of pay - £12.31 per hour

Hours - Monday to Friday 9am until 5pm

Location - Lagan Valley Hospital - Lisburn

As an Administrative and Clerical Officer, you'll provide essential administrative support across a variety of healthcare settings. You'll be an integral part of the team—responding to queries, managing your workload, meeting deadlines, and solving problems with initiative and care. In some areas, you'll be the first point of contact for patients, communicating with warmth, clarity, and empathy.

What You'll Do

• Input, update and maintain patient records on our electronic systems (such as Epic, PAS, Patient Centre)
• Coordinate appointments and admissions, ensuring prioritisation according to clinical need
• Prepare, process and upload important documents to keep our systems accurate and up to date
• Communicate effectively with patients, colleagues, and wider teams including clinical staff and GP practices
• Provide general administrative support including word processing, filing, scanning, handling emails, and managing enquiries
• Take part in induction and support new colleagues, share knowledge and help foster a supportive environment
• Assist with audits, reports and data accuracy, ensuring we meet performance and access targets
• Attend meetings, take minutes where required, and contribute to team discussions and improvements
• Participate in training and development relevant to your role and personal growth

What We're Looking For

• Excellent organisational and communication skills
• Confidence using IT systems and databases
• The ability to work well both independently and as part of a busy, professional team
• A flexible and proactive attitude to problem-solving
• Commitment to delivering a patient-focused, high-quality service

This role is crucial to ensuring an effective and efficient administrative service within the Trust. You'll help keep things running smoothly so that clinical teams can focus on what they do best – caring for patients.

Join us and make a real difference every day. Please hit the Apply button or send CV.