Band 3 Admin and Clerical Officer

Royal Free London NHS Foundation Trust; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading NHS trust in London is looking for an Admin and Clerical Officer to manage patient records and ensure high-quality customer care. The role involves data collection, verification, and ensuring compliance with NHS standards. Ideal candidates will have great attention to detail and communication skills. This position is based at Edgware Community Hospital and requires onsite commitment.

Benefits

Flexible hours

Generous benefits

Next-level training opportunities

Qualifications

• Excellent communication skills and a proactive attitude.
• Ability to manage patient data with attention to detail.

Responsibilities

• Collect and verify patient demographic and treatment data.
• Enter data accurately into the patient information system.
• Maintain compliance with NHS data quality targets.

Job description

Admin and Clerical Officer

Admin and Clerical Officer is the main point of contact for our psychology patients within the Pain Management Service and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.

On site commitment only. Base site Edgware Community Hospital.

Responsibilities

• Play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data.
• Accurately and in a timely manner enter such information into the computerised patient information system to ensure the trust receives the appropriate level of income for patient activity.
• Help avoid clinical risks inherent with inaccurate patient records and maintain compliance with national NHS targets (e.g., on data quality and length of patient wait).

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer unrivalled career opportunities and a forward‑thinking approach to working that works around your lifestyle, from flexible hours and generous benefits to next‑level training.

For more information please visit https://www.royalfreelondonjobs.co.uk/

For further details or informal visits contact:

• Name: Claire Connor
• Job title: Clinical Pathway Manager
• Email: [e-mail]
• Telephone: [phone]