Band 2 - Supply Chain Distribution Officer, Procurement

NHS; Watford; On-site; GBP 26,000; Full time

Job summary

A regional healthcare provider is looking for a Band 2 - Supply Chain Distribution Officer in Watford. The role involves delivering goods to various departments while ensuring safety and efficiency in the handling processes. Applicants should have a general standard of education and experience in a customer-focused environment. Full-time employment with competitive benefits is offered.

Qualifications

• Experience of working in a customer-focused environment.
• Willingness to learn IT skills and software.

Responsibilities

• Deliver goods to wards and departments.
• Unpack trolleys/pallets safely.
• Maintain high service levels for the distribution of goods.

Skills

Customer service experience

Basic IT skills

Email proficiency

Education

General standard of education

Maths and English GCSE

Tools

Oracle/Integra

Job description

Job Summary

We are pleased to inform you of a vacancy for the position of Band 2 - Supply Chain Distribution Officer. The role involves the delivery of goods to wards and departments, aiming to complete deliveries on the day of receipt whenever possible. The post holder will be responsible for unpacking trolleys and pallets in a safe manner and appropriate location.

This role may require physical effort at times, and the successful candidate will need to adhere to safe manual handling procedures to ensure that deliveries are transported securely and efficiently to their designated destinations. Occasionally, travel to other Trust sites may be necessary to provide coverage.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main Duties

Deliver goods to wards and departments, wherever possible on day of receipt, carry out the unpacking of trolleys/pallets in a safe manner in a suitable location.

Marshal goods into goods receiving area, safely unloading pallets/roll cages/tote boxes, etc, from vehicles, checking and signing driver's documentation when service requires and in the absence of the Goods Receiving Officer (GRO).

Ensure signature is obtained at all times from recipient (often referred to as the End-User) upon delivery of non-stock or as and when required by GRO.

Respond to enquiries in an efficient manner - act as a liaison between ward/department and other staff in the Supply Chain function where required.

Responsibility for maintaining high service levels to all customers for the receipt and distribution of goods at all times.

To be aware of and follow Trust moving and handling policies and procedures and to work in a safe manner using all equipment responsibly with due care and attention for themselves and others. Understand the needs of and comply with the Health and Safety and Work Acts.

To collect and return to the Goods Receiving area, any empty roll cages/tote boxes from wards/departments that are required to be returned to NHS Supply Chain Distribution Centre.

Assist materials management team with ward replenishment when required.

About Us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.

www.westhertshospitals.nhs.uk/flexibleworking

If you have a disability or long-term health condition and should you require support or guidance please contact [e-mail]

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Key Details

Date posted: 07 November 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £25,768 a year inc. HCA

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 360-E-10593-A

Job location: Watford General Hospital, Watford, WD18 0HB

Job Responsibilities

Delivery of goods to wards and departments, wherever possible on day of receipt, carry out the unpacking of trolleys/pallets in a safe manner in a suitable location.

Full training will be offered to successful candidate.

Core hours 7.5 hours per day Mon-Fri

Establish and maintain good working relationships with Trust-based colleagues.

Carry out post duties in accordance with the Trust policies.

Person Specification

Education and Qualifications

• Essential: General standard of education
• Desirable: Maths and English GCSE

Knowledge

• Essential: Email, Basic IT skills, Working knowledge of Oracle/Integra or willingness to learn

Experience

• Essential: Experience of working in a customer focused environment.
• Desirable: Experience of working within the NHS and an understanding of current issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer Details

West Hertfordshire Teaching Hospitals NHS Trust

Watford General Hospital

Watford

WD18 0HB

Website: http://www.westhertshospitals.nhs.uk